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H&M - Hennes & Mauritz · London, England, United Kingdom

# Café Supervisor, Regent Street

London, England, United Kingdom Full-time Manager or lead Sales 

Listed on H&M - Hennes & Mauritz’s official careers site. Posted October 22, 2026. Check that it is still open and apply there.
[Apply on H&M - Hennes & Mauritz’s careers site →](https://jobs.smartrecruiters.com/HMGroup/744000157097385-cafe-supervisor-regent-street)

[OpenNash Jobs](https://jobs.opennash.com/) / [H&M - Hennes & Mauritz](https://jobs.opennash.com/companies/hm-hennes-mauritz/) / Café Supervisor, Regent Street

## Job description

As Café Supervisor, you’ll be at the heart of creating an exceptional guest experience while overseeing the smooth, day-to-day operations of our Nordic-inspired café, seamlessly integrated within the store. You’ll lead by example, setting high standards for quality, service, and hospitality, while inspiring your team to deliver memorable experiences at every touchpoint. With a strong focus on customer satisfaction, you’ll foster a warm, personalised atmosphere that reflects local culture and embodies the values of our brand.

Your leadership will drive team development, operational excellence, and business performance, ensuring your team is well-trained, motivated, and aligned with our café concept. From maintaining product knowledge and service consistency to supporting sustainability goals and promoting a unique local service culture, your role is essential in bringing our café vision to life and leaving a lasting impression on every guest.

### Key Responsibilities
- Create a welcoming and attractive café atmosphere personalised to meet the preferences of the customer
- Lead recruitment, training, and development of the café team in collaboration with the Store Experience Manager Motivate and guide the team to achieve sales targets and deliver excellent customer service in line with brand standards
- Oversee daily operations, including stock management, ordering routines, and adherence to the café concept Champion our brand values and culture, ensuring they are reflected in every customer interaction
- Drive sustainability initiatives within the café, aligning with company-wide environmental goals

## Qualifications

Some supervisory experience in a café, restaurant, or other food & beverage environment Local: Food and Beveridge / health & safety qualification Customer-focused mindset, A genuine passion for food and drink and a desire to share that enthusiasm with customers and team members alike. Adaptable and flexible, able to respond quickly to customer feedback/requirements, menu changes, and stock fluctuations. Strong organisational skills, with a track record of leading teams in fast-paced settings to deliver outstanding service Excellent Communication: Clear, confident, and empathetic in both customer and team interactions, able to provide clear direction and constructive feedback when needed.

### Eager to Learn

Open to feedback and actively seek out opportunities for personal and professional development. Comfortable working varied hours, including evenings, weekends, and holidays. Fluency in English

## At a glance
- Posted by the employer: Oct 22, 2026
- First seen by OpenNash: Oct 26, 2026
- Last checked: Nov 2, 2026
- Listed for: 11 days
- Location: London, England, United Kingdom
- Employment type: Full-time[Apply on H&M - Hennes & Mauritz’s careers site →](https://jobs.smartrecruiters.com/HMGroup/744000157097385-cafe-supervisor-regent-street)

## Hiring at H&M - Hennes & Mauritz
- Open jobs: 2,019
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 19, 2026

[All H&M - Hennes & Mauritz jobs](https://jobs.opennash.com/companies/hm-hennes-mauritz/) · [Weekly hiring report](/reports/hiring/)

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