[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All H&M - Hennes & Mauritz jobs](https://jobs.opennash.com/companies/hm-hennes-mauritz/) · [Search jobs](/search/) H&M - Hennes & Mauritz · Kuala Lumpur, Malaysia # Floor Manager (Kuala Lumpur) - Pipeline Hiring Kuala Lumpur, Malaysia Full-time Manager or lead Sales Listed on H&M - Hennes & Mauritz’s official careers site. Posted September 28, 2026. Check that it is still open and apply there. [Apply on H&M - Hennes & Mauritz’s careers site →](https://jobs.smartrecruiters.com/HMGroup/744000152081077-floor-manager-kuala-lumpur-pipeline-hiring) [OpenNash Jobs](https://jobs.opennash.com/) / [H&M - Hennes & Mauritz](https://jobs.opennash.com/companies/hm-hennes-mauritz/) / Floor Manager (Kuala Lumpur) - Pipeline Hiring ## Job description As the Floor Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational excellence. Through your team, you'll weave together a shopping journey that's genuine, personalised and always welcoming. ### Key Responsibilities Offering customers a high level of service through styling advice, product knowledge and store experience Analysing selling information and working with the store manager to maximise the sales performance of your department Leading a team of sales assistants to achieve excellent standards of service Supporting recruitment and ensuring induction and training of new starters is carried out Assisting the Store Manager in identifying future talents and putting together development plans to support their progression Overseeing store operations Being a brand ambassador and providing the best experience for our customers Stepping into the role of Store Manager in their absence ## Qualifications For the role of Floor Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You have the ability to take independent initiative, addressing business and customer demands with both efficiency and effectiveness. ### What You Need to Succeed Knowledge You understand what makes a great customer experience Prior retail or customer-facing experience Motivation You enjoy creating a positive work environment and leading a team You are results-focused & enjoy multitasking You enjoy developing yourself & others Behaviour You contribute to building a well-functioning team and embrace different points of view You stay up to date with the latest trends/customer needs/competitor activity and put forward ideas on how to maximise selling and the customer experience You support others to grow by giving constructive feedback You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience You are able to prioritise efficiently and adapt to sudden changes You communicate clearly & concisely, actively listening to other perspectives You see opportunities to improve everyday processes Past Achievements Experience in driving sales through others ## At a glance - Posted by the employer: Sep 28, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 21 days - Location: Kuala Lumpur, Malaysia - Employment type: Full-time[Apply on H&M - Hennes & Mauritz’s careers site →](https://jobs.smartrecruiters.com/HMGroup/744000152081077-floor-manager-kuala-lumpur-pipeline-hiring) ## More jobs at H&M - Hennes & Mauritz ### [Part Time Sales Advisor (Avenue K)](https://jobs.opennash.com/companies/hm-hennes-mauritz/jobs/8d7128391f815c0019ba/) Kuala Lumpur, Malaysia ### [Part Time Sales Advisor (Pavilion, Kuala Lumpur)](https://jobs.opennash.com/companies/hm-hennes-mauritz/jobs/c560f74e0dcdb4225c50/) Kuala Lumpur, Malaysia ### [Part Time Sales Advisor (Sunway Velocity Mall)](https://jobs.opennash.com/companies/hm-hennes-mauritz/jobs/7197fc5afa9de45c98b2/) Kuala Lumpur, Malaysia ### [Part Time Sales Advisor (Suria KLCC)](https://jobs.opennash.com/companies/hm-hennes-mauritz/jobs/9a8d188779fd6bb5ec6f/) Kuala Lumpur, Malaysia ### [Visual Merchandiser (Pavilion, Kuala Lumpur)](https://jobs.opennash.com/companies/hm-hennes-mauritz/jobs/1e252bdd1a30ad2d4fdd/) Kuala Lumpur, Malaysia ## Similar jobs at other companies ### [SPS – HSE Management Services Kuala Lumpur, Kuala Lumpur Kuala Lumpur, Kuala Lumpur Unknown Unknown Project contract](https://jobs.opennash.com/companies/vinci/jobs/71b006d1ed7498123476/) VINCI · Kuala Lumpur ### [SPS Tie-In Connection and Structures Engineering Services Kuala Lumpur, Kuala Lumpur Kuala Lumpur, Kuala Lumpur Unknown Unknown Project contract](https://jobs.opennash.com/companies/vinci/jobs/04dc3d8d8d0cfcab5850/) VINCI · Kuala Lumpur ### [HT Chargeman - Hilton Kuala Lumpur](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/8bcf29350497d9695553/) Hilton Worldwide Holdings · Malaysia ### [Security Officer - Hilton Kuala Lumpur](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/9675e5e9015435525f32/) Hilton Worldwide Holdings · Malaysia ### [Store Ambassador - The Ordinary - Sunway Pyramid Mall - Wilayah Persekutuan, Kuala Lumpur](https://jobs.opennash.com/companies/estee-lauder/jobs/fc7391d0d1c8e8d10475/) The Estée Lauder Companies · Kuala Lumpur, Malaysia OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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