[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Search jobs](/search/) Hilton Worldwide Holdings · Osaka, Japan # 【Hilton Osaka】Senior Cluster Reservation Manager Osaka, Japan On-site Full-time Manager or lead Executive & Management Listed on Hilton Worldwide Holdings’s official careers site. Posted August 28, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/216660) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / 【Hilton Osaka】Senior Cluster Reservation Manager ## Job description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotel team, that’s exactly what you’ll do every time you come to work! The Senior Cluster Reservation Manager takes responsibility for the group sales and planning functions. As a Senior Cluster Reservation Manager, you’re not just managing the hotel’s reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. ## Responsibilities As a Cluster Reservation Team, you and your team are responsible for 5 Hilton properties in Osaka; Hilton Osaka, Conrad Osaka, Waldorf Astoria Osaka, Canopy by Hilton Osaka Umeda and DoubleTree by Hilton Osaka Castle. ### Here’s what you’ll do during a typical day Develop and execute cluster reservations strategies that support occupancy, ADR, and revenue objectives across multiple hotels, ensuring inventory controls, distribution practices, and reservation processes align with overall commercial goals. Lead and inspire the cluster reservations team, establishing performance standards, driving productivity and service excellence, coaching team members, and fostering a culture of accountability, collaboration, and continuous improvement. Act as the primary liaison between Reservations, Revenue Management, Sales, Front Office, and Hotel Leadership teams, ensuring clear communication of demand trends, business opportunities, operational challenges, and strategic priorities across all stakeholders. Analyze reservation trends, forecasting data, booking pace, channel performance, and market demand, providing actionable insights and recommendations to optimize conversion, market share, guest satisfaction, and profitability. Drive operational excellence and process innovation, continuously reviewing systems, workflows, policies, and technology to improve efficiency, accuracy, response times, and the overall guest booking experience while maintaining compliance with brand and corporate standards. Working Shift This position is primarily office-based and typically operates Monday through Friday during standard business hours. As part of a leadership role within a dynamic hotel environment, flexibility is required to accommodate business demands, key operational priorities, and occasional after-hours support when necessary. ## Qualifications At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. ### This role requires the following language skills English (business level) In addition, this role requires the following minimum qualifications: Proven experience in a leadership capacity, ideally in hotel industry or revenue section. Strong administrative, organizational, and time management skills. Excellent communication and presentation skills, both written and verbal. High attention to detail with the ability to manage multiple priorities. Proficiency in Microsoft Office. A commercial mindset with the ability to identify and act on revenue opportunities. A positive, adaptable attitude with a commitment to team success and guest satisfaction. ## At a glance - Posted by the employer: Aug 28, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 52 days - Location: Osaka, Japan - Work arrangement: On-site - Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/216660) ## More jobs at Hilton Worldwide Holdings ### [Operational Excellence Manager – JKM Region](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/5697c4aa8ca80bf3a1a1/) Osaka, Japan ### [【DoubleTree by Hilton Osaka Castle】Food & Beverage Supervisor](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/7f52c6493f43b8982a41/) Osaka, Japan ### [【Hilton Osaka】 Engineering Technician](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/f52205d3bad881033558/) Osaka, Japan ### [【Hilton Osaka】Assistant Financial Controller](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/5f38d1e30345bb2ea11e/) Osaka, Japan ### [【Hilton Osaka】Assistant Sales Manager/Sales Manager - International Sales (Cluster)](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/469174bfea1a4275509d/) Osaka, Japan ## Similar jobs at other companies ### [Data Center Critical Facilities Engineer 4 Osaka Minoh 4 Osaka Fu Osaka Japan 5Ec5690F 1624 4E05 Bae4 Ca6005D43F72](https://jobs.opennash.com/companies/equinix/jobs/2e5dfb1f17751aac5032/) Equinix ### [Data Center Customer Operations Engineer Osaka 3 Chuo Ku Osaka Japan 354D0B90 1253 4D59 960C 2B012E209834](https://jobs.opennash.com/companies/equinix/jobs/1501498f60bda0e3e2e9/) Equinix ### [Reservation and Switchboard Agent](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/95db38aa408b40332f06/) Jones Lang LaSalle · Singapore ### [Services Relationship Manager - Tokyo/Osaka/Nagoya](https://jobs.opennash.com/companies/fortinet/jobs/dd54a36f24fde735d413/) Fortinet · Tokyo, Japan ### [Solution Architect (Security) - Tokyo/Osaka/Nagoya](https://jobs.opennash.com/companies/fortinet/jobs/5732e3d1c5b744c31615/) Fortinet · Tokyo, Japan OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)