[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Search jobs](/search/) Hilton Worldwide Holdings # Commercial Secretary - (Pre-opening) Waldorf Astoria Kuala Lumpur Wilayah Persekutuan Kuala Lumpur, Malaysia On-site Full-time Sales Listed on Hilton Worldwide Holdings’s official careers site. Posted July 17, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/215852) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Commercial Secretary - (Pre-opening) Waldorf Astoria Kuala Lumpur ## Job description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are the welcoming face and trusted support behind the scenes, ensuring everything runs smoothly for our Commercial Director and guests alike. From managing a busy schedule and coordinating VIP amenities to responding to guest feedback with professionalism and warmth, you help create memorable experiences that reflect the highest standards of hospitality. As a Commercial Secretary, you’re not just an organiser – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. ## Responsibilities ### Here’s what you’ll do during a typical day Executive Support & Scheduling: Manage the Commercial Director’s calendar, appointments, and meetings with precision, ensuring smooth coordination and time management. ### Guest Relations & Communication Serve as the welcoming face of the Commercial Department, handling guest enquiries, feedback, and survey responses with professionalism and warmth. ### VIP & Event Coordination Organize VIP welcome cards, amenities, and thoughtful touches like gift vouchers to enhance guest experiences and support hotel promotions. ### Administrative Excellence Prepare reports, presentations, and meeting minutes with accuracy and confidentiality, supporting effective decision-making. ### Quality & Service Improvement Monitor guest satisfaction metrics and loyalty surveys, actively seeking feedback to drive continuous service enhancements. ### Operational Support Maintain proper handling of office equipment, report issues, and ensure smooth internal communication across departments. ## Qualifications At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: Exceptional interpersonal and communication skills, both written and verbal. Proven experience in an administrative or secretarial role is preferred. Strong time management skills with the ability to prioritize and follow directions effectively. Confident in handling confidential information with discretion and professionalism. Well-organized with strong administrative and coordination abilities. A proactive, detail-oriented team player who thrives in a fast-paced environment. ## At a glance - Posted by the employer: Jul 17, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 94 days - Location: Wilayah Persekutuan Kuala Lumpur, Malaysia - Work arrangement: On-site - Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/215852) ## More jobs at Hilton Worldwide Holdings ### [Assistant Director of Sales - (Pre-opening) Waldorf Astoria Kuala Lumpur](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/a355e46e00dba48326bb/) Wilayah Persekutuan Kuala Lumpur, Malaysia ### [Assistant Sales Manager-Group, Meeting & Events](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/d37425af08735d30a7e5/) Wilayah Persekutuan Kuala Lumpur, Malaysia ### [Events Coordinator - (Pre-opening) Waldorf Astoria Kuala Lumpur](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/8cd41e34701dff241b91/) Wilayah Persekutuan Kuala Lumpur, Malaysia ### [Sales Coordinator](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/def8834f5cf4b17ba66d/) Wilayah Persekutuan Kuala Lumpur, Malaysia ### [Sales Coordinator (Pre-Opening) - Conrad Kuala Lumpur](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/d11ea8f9771d782fc684/) Wilayah Persekutuan Kuala Lumpur, Malaysia ## Similar jobs at other companies ### [Secretary](https://jobs.opennash.com/companies/grasim-industries/jobs/3dece97f7994c7eab03b/) Grasim Industries · Maharashtra ### [Medical Secretary](https://jobs.opennash.com/companies/universal-health-services/jobs/2f2b845868b6f649c665/) Universal Health Services · Cygnet Churchill ### [Cc Medical Secretary - X](https://jobs.opennash.com/companies/royal-caribbean-group/jobs/5c0cc8a92d439bd4db68/) Royal Caribbean Group ### [Medical Secretary](https://jobs.opennash.com/companies/universal-health-services/jobs/3890f4432b3bf4b4d4b8/) Universal Health Services · Cygnet Hospital Hexham ### [Project Secretary cum BD – Chinese Speaking (B&I)](https://jobs.opennash.com/companies/sgs/jobs/571790c6cb665be6acc7/) SGS · Ha noi, Vietnam OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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