[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Hilton Worldwide Holdings · Guanacaste, Costa Rica # Operador teléfonico - PBX Guanacaste, Costa Rica On-site Full-time Administrative Listed on Hilton Worldwide Holdings’s official careers site. Posted November 5, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/230440) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Operador teléfonico - PBX ## Job description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Telephone Operator, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. ## Responsibilities ### Here's what you'll do during a typical day Create a warm first impression: Answer incoming calls promptly and courteously, making every guest feel welcomed and valued from the first interaction. ### Assist with guest requests Handle inquiries, wake-up calls, room service requests, and other guest needs in a timely and professional manner. ### Connect and coordinate Ensure calls, messages, and guest requests are accurately directed to the appropriate departments, supporting seamless hotel operations. ### Deliver exceptional guest service Anticipate guest needs, handle concerns with empathy and discretion, and follow up to ensure a positive and memorable experience. ## Qualifications What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. The following qualifications are intended to guide the selection process and are directly related to the responsibilities of the position. We welcome applications from individuals with diverse backgrounds, experiences, and skills. High school diploma or equivalent. Previous experience in customer service, hospitality, or telephone operations is an asset. Good English communication skills, preferably intermediate-high to advanced. Strong communication and active listening skills. Friendly, professional, and guest-oriented attitude. Basic computer skills and willingness to learn hotel systems. ## At a glance - Posted by the employer: Nov 5, 2026 - First seen by OpenNash: Nov 9, 2026 - Last checked: Nov 9, 2026 - Listed for: 4 days - Location: Guanacaste, Costa Rica - Work arrangement: On-site - Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/230440) ## Hiring at Hilton Worldwide Holdings - Open jobs: 7,463 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Hilton Worldwide Holdings ### [Outlet Manager / Outlet Assistant Manager](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/e497a5031d15d0730531/) Bengaluru, Karnataka, India ### [PR Guest Services Agent](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/19c6d8e28c03f1a3803a/) Busselton, Western Australia, Australia ### [Personal Assistant (Operator) - (Pre-Opening) Waldorf Astoria Kuala Lumpur](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/52cbeb7de647ebd08b67/) Wilayah Persekutuan Kuala Lumpur, Malaysia ### [Personal Assistant to GM](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/13f3114e69ffd0b2e698/) Phuket, Thailand ### [Personal Assistant to General Manager](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/7d9875294c8f0d0d1631/) Egypt ## Similar jobs at other companies ### [Analista Telefónico](https://jobs.opennash.com/companies/hsbc-holdings/jobs/3087ebe64a832d301a7a/) HSBC Holdings · Zapopan, Jalisco, Mexico ### [Analista Telefónico Personal Banking - Av. Reforma CDMX](https://jobs.opennash.com/companies/hsbc-holdings/jobs/aeab7c954d0039af0a14/) HSBC Holdings · Cuauhtemoc, Distrito Federal, Mexico ### [Auxiliar de seguimiento telefónico SALUD (PSP)](https://jobs.opennash.com/companies/axa-group/jobs/329379f98ae1efeed292/) AXA Group · BOGOTA, Colombia ### [Operatore/Operatrice telefonico/a di Call Center (Part Time) M/F](https://jobs.opennash.com/companies/axa-group/jobs/66d6c107f55e69f46a0c/) AXA Group · ROMA, Italy ### [Agente Telefonico - Aguascalientes](https://jobs.opennash.com/companies/anheuser-busch-inbev/jobs/c945f5724b80e365c755/) Anheuser-Busch InBev · MEX - Office - EDM, Aguascalientes [Administrative jobs](/functions/administrative/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. 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