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Hilton Worldwide Holdings · Waikoloa, HI

# Communications Operator - Hilton Waikoloa Village

Waikoloa, HI, United States On-site Full-time Marketing 

Listed on Hilton Worldwide Holdings’s official careers site. Posted September 17, 2026. Check that it is still open and apply there.
[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/223210)

[OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Communications Operator - Hilton Waikoloa Village

## Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Communications Operator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton Waikoloa Village is seeking a Communication Operator to join its team at a 62 ‑ acre oceanfront resort on Hawaii ’ s scenic Kohala Coast, offering an immersive island experience.

Team Members benefit from a supportive, award-winning work culture, alongside perks such as health benefits, career growth, travel discounts, free meals, and onsite parking. The ideal candidate will have minimum six months of customer service experience, hotel experience is highly preferred.

### Classification

Full-Time Shift pattern: Open availability, am, pm, including overnight shifts, holidays and weekends are required.

## Responsibilities

### Here's what you'll do during a typical day
- Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests
- Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations
- Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations

## Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

## At a glance
- Posted by the employer: Sep 17, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 32 days
- Location: Waikoloa, HI, United States
- Work arrangement: On-site
- Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/223210)

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### [Bellperson - Hilton Waikoloa Village](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/9a5d0fe5bbd599c07451/)

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### [Cook 3 - Hilton Waikoloa Village](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/5e9c70dcc1820f43cfbb/)

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