[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Hilton Worldwide Holdings · Bangkok, Thailand # Assistant Guest Relations Manager Bangkok, Thailand On-site Full-time Manager or lead Administrative Listed on Hilton Worldwide Holdings’s official careers site. Posted November 5, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/227278) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Assistant Guest Relations Manager ## Responsibilities To be thoroughly knowledgeable of all systems and procedures used in the Guest Relations Department in order that he / she can give effective supervision to the team member. To assist in the hiring, training and supervision of all Guest Relations team member and Trainee. To ensure staffing levels are appropriate and in accordance with the policies and to complete duty rosters. To ensure that rooms and amenities are properly allocated for all arriving guests, and are greeted at check-in. To ensure that arriving VIP rooms are checked by Guest Relations team member for proper set-up of amenities as well as other concerns relating to Housekeeping and Engineering. To ensure that all Guest Relations team member use guests’ names. To liaise with other operating departments notably Food & Beverage and Housekeeping on matters which related to the departments. To liaise with Administration offices and Front Office management on arriving VIP guests. To establish and maintain efficient employee relations, as well as communication within the department. To regularly contact in-house VIP and long staying guests and to coordinate gifts when required. To ensure guests receive prompt attention and personal recognition at lobby area. To continue to monitor and update VIP Amenity Programme. To assist in identifying training needs, developing formal training plans and implementing training sessions for guest-contact personal. To oversee an efficient maintenance of repeat Guest History system and comment cards. To promote Food and Beverage outlets and inter hotel sales. To oversee requisitions for guest amenities and supplies. To maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of all Guest Relations personnel. To handle guest complains and when needed to inform senior management of special guests’ problems. To hold regular briefings with team member and advise them of all information involving them. To be prepared to undertake extraordinary functions as required by Management. ### To be familiar with “OnQ” computer system including Reservations, Front Desk, Guest History and Cashier. To ensure all important guests are made known to concerning departments by reports. To oversee the operation of the Gift Shop and ensuring maximum revenue to his/her ability and to suggest ways to make improvements. ## Qualifications Min. 2 years experiences in FO leading role. BA/BS/Bachelor's Degree 2 Years of management or supervisory experience. ## At a glance - Posted by the employer: Nov 5, 2026 - First seen by OpenNash: Nov 9, 2026 - Last checked: Nov 9, 2026 - Listed for: 4 days - Location: Bangkok, Thailand - Work arrangement: On-site - Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/227278) ## Hiring at Hilton Worldwide Holdings - Open jobs: 7,463 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Hilton Worldwide Holdings ### [Assistant Outlet Manager - Bar (Indian)](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/d8d628d5322c006956f3/) Bangkok, Thailand ### [Assistant Outlet Manager-All Day Dining](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/0105ea20d1cf0ae15b15/) Bangkok, Thailand ### [Assistant Reservation Manager](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/4d2d73cd058d307df98b/) Bangkok, Thailand ### [Assistant Wellness Manager](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/425b59932cbc68e691b2/) Bangkok, Thailand ### [Assistant Human Resources Manager - Canopy Bangkok](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/bd443dacb4e91e64c00b/) Bangkok, Thailand ## Similar jobs at other companies ### [Guest Relations Officer](https://jobs.opennash.com/companies/las-vegas-sands/jobs/b25eec71524a7679a042/) Las Vegas Sands · Macao ### [Guest Experience Expert-Club & Guest Relations](https://jobs.opennash.com/companies/marriott-international/jobs/a1e26217fd4f8cb5826f/) Marriott International ### [Coord-Guest Relations](https://jobs.opennash.com/companies/marriott-international/jobs/7f8ef33c844056e11062/) Marriott International ### [Assistant Manager-Guest Relations](https://jobs.opennash.com/companies/adani-enterprises/jobs/66f95203cf68d3fdc71e/) Adani Enterprises · Navi Mumbai, Maharashtra, India [Administrative jobs](/functions/administrative/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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