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Hilton Worldwide Holdings · Hollywood, FL

# PBX Operator Supervisor - Signia by Hilton Diplomat Beach Resort

Hollywood, FL, United States On-site Full-time Manager or lead Operations 

Listed on Hilton Worldwide Holdings’s official careers site. Posted November 6, 2026. Check that it is still open and apply there.
[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/228114)

[OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / PBX Operator Supervisor - Signia by Hilton Diplomat Beach Resort

## Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a PBX Operator Supervisor, you’re not just supervising daily communications operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

## Responsibilities

### Here's what you'll do during a typical day
- Supervise communications team: Oversee team members in call handling, message delivery, emergency responses, and guest information sharing, ensuring service standards are met
- Lead day-to-day team operations: Schedule shifts, assign tasks, train staff, and provide coaching and performance feedback
- Lead guest issue resolution: Respond to guest inquiries and concerns while supporting team members in in handling complex or escalated issues
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions

## Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

## At a glance
- Posted by the employer: Nov 6, 2026
- First seen by OpenNash: Nov 9, 2026
- Last checked: Nov 9, 2026
- Listed for: 3 days
- Location: Hollywood, FL, United States
- Work arrangement: On-site
- Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/228114)

## Hiring at Hilton Worldwide Holdings
- Open jobs: 7,463
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 12, 2026

[All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Hilton Worldwide Holdings

### [PBX Operator, Signia by Hilton Diplomat Beach Resort](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/5f51c335f6ac55b0b719/)

Hollywood, FL, United States

### [Palmea Cook I - Signia by Hilton Diplomat Beach Resort](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/b69e91abe2eaf7fd701b/)

Hollywood, FL, United States

### [Palmea Host - Signia by Hilton Diplomat Beach Resort](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/e99d18e2b90316f68c08/)

Hollywood, FL, United States

### [Playa Cook I - Signia by Hilton Diplomat Beach Resort](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/92d95353a783593fbecb/)

Hollywood, FL, United States

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