[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Search jobs](/search/)

Hilton Worldwide Holdings · Dak Lak, Viet Nam

# Guest Operations Manager (Front Office)

Dak Lak, Viet Nam On-site Manager or lead Administrative 

Listed on Hilton Worldwide Holdings’s official careers site. Posted October 1, 2026. Check that it is still open and apply there.
[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/219494)

[OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Guest Operations Manager (Front Office)

## Job description

The Guest Operations Manager will primarily oversee Front Office (FO) operations, with some responsibility for Food & Beverage (F&B) services, ensuring smooth and efficient operations across all areas while consistently delivering exceptional guest experiences.

## Responsibilities

### Operational Oversight
- Manage daily operations of the FO and F&B Services to ensure smooth and efficient service, meeting Hilton's standards for guest satisfaction and service quality.

### Staff Management & Training
- Supervise, recruit, and train staffs. Conduct regular performance evaluations, provide coaching, and ensure compliance with Hilton’s service standards.

### Guest Satisfaction
- Address guest inquiries, complaints, and feedback professionally and promptly to ensure high levels of guest satisfaction and loyalty.

### Budget Management
- Assist the Hotel Operations Manager in managing departmental budgets, implementing cost-control measures, and optimizing operational efficiency while maintaining service excellence.

### Quality Control
- Ensure that cleanliness, safety, and service standards are consistently met across all departments. Perform regular inspections and audits to ensure compliance with Hilton standards and regulations.

### Cross-Department Coordination
- Work closely with housekeeping, maintenance, and other departments to ensure seamless operations and efficient guest service across the hotel.

### Reporting & Performance Monitoring
- Prepare and present regular reports on departmental performance, guest satisfaction, and key metrics to the Hotel Operations Manager.

## Qualifications
- 3-5 years of experience in manager or supervisor role at Front Office.
- Strong leadership skills, with the ability to manage and motivate teams.
- Excellent communication and problem-solving abilities.
- Knowledge of budgeting, cost control, and operational efficiency.

### Qualifications
- Bachelor’s degree in hospitality management or related field preferred.

## At a glance
- Posted by the employer: Oct 1, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 18 days
- Location: Dak Lak, Viet Nam
- Work arrangement: On-site[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/219494)

## More jobs at Hilton Worldwide Holdings

### [Hotel Accountant](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/629676ba1ebeb1a74d62/)

Dak Lak, Viet Nam

### [Sales Specialist](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/78ff98d816a0df7ecd83/)

Dak Lak, Viet Nam

### [Accommodation Assistant](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/a5562bc622ff7b8a5fed/)

Dublin, Co. Dublin, Ireland

### [Accommodation Assistant - Part-time](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/057373a3cbe981ea16c0/)

Dublin, Co. Dublin, Ireland

### [Administrative Assistant](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/6e0936135600de6ca9ba/)

Sao Paulo, SP, Brazil

## Similar jobs at other companies

### [Guest Experience Expert (Front Office Agent)](https://jobs.opennash.com/companies/marriott-international/jobs/a3427b97148453c12904/)

Marriott International 

### [Guest Experience Specialist- Front Desk](https://jobs.opennash.com/companies/marriott-international/jobs/ea171ac7044b548d442c/)

Marriott International 

### [Front Office Medewerker](https://jobs.opennash.com/companies/sgs/jobs/2cad75ea6ba76ddc8e1e/)

SGS · Herten, LI, Netherlands

### [Front Office Executive](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/5f52355d506f604e241a/)

Jones Lang LaSalle · Hyderabad, TS

### [Front Office Agent](https://jobs.opennash.com/companies/loews/jobs/dcb059915597ba40ad81/)

Loews · Chicago - Loews Chicago Hotel, IL

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)