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Hilton Worldwide Holdings · Boston, MA

# PBX Operator

Boston, MA, United States On-site Full-time Operations 

Listed on Hilton Worldwide Holdings’s official careers site. Posted November 3, 2026. Check that it is still open and apply there.
[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/230082)

[OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / PBX Operator

## Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a PBX Operator, you’re not just handling incoming telephone calls or interacting with guests – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

## Responsibilities

### Here's what you'll do during a typical day
- Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests
- Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations
- Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations.

### Cross-Functional Operational Support

Supports Front Desk operations and other guest-facing areas as needed to ensure effective coverage and service delivery.

## Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

## At a glance
- Posted by the employer: Nov 3, 2026
- First seen by OpenNash: Nov 9, 2026
- Last checked: Nov 9, 2026
- Listed for: 6 days
- Location: Boston, MA, United States
- Work arrangement: On-site
- Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/230082)

## Hiring at Hilton Worldwide Holdings
- Open jobs: 7,463
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 12, 2026

[All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Hilton Worldwide Holdings

### [PT Bellperson](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/9e38c5ad56656479ef8a/)

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### [PT Guest Service Agent](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/9a149f3b858d10e426ef/)

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### [PBX Operator (Substitute) - Millennium Hilton New York One UN Plaza](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/a0313aa8004ebbc95796/)

New York, NY, United States

### [PBX Operator Supervisor - Signia by Hilton Diplomat Beach Resort](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/ae1d42e7b572d52fd1c1/)

Hollywood, FL, United States

### [PBX Operator, Signia by Hilton Diplomat Beach Resort](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/5f51c335f6ac55b0b719/)

Hollywood, FL, United States

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