[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Search jobs](/search/) Hilton Worldwide Holdings · San Francisco, CA # Guest Service Agent - Hilton San Francisco Union Square San Francisco, CA, United States On-site Full-time Administrative Listed on Hilton Worldwide Holdings’s official careers site. Posted September 28, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/224059) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Guest Service Agent - Hilton San Francisco Union Square ## Job description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton San Francisco Union Square is looking to add a Guest Service Agent. If you are passionate about delivering exceptional guest service, this role is for you! Our hotel features 1,921 guest rooms and more than 29,000 square feet of stunning event space. We're just two blocks from Union Square and the Westfield San Francisco Centre. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family. Join us where we know that you’ll love being a part of Hilton, the best hospitality company in the world. ### The ideal candidate will possess Minimum one year customer service experience Schedule flexibility Prior hospitality experience is preferred Classification: Full-Time Shift Pattern: Varies AM/PM/overnight, weekends and holidays are required “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.” ## Responsibilities ### Here's what you'll do during a typical day - Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance - Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately - Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries - Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications ## Qualifications What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. ## At a glance - Posted by the employer: Sep 28, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 12, 2026 - Listed for: 14 days - Location: San Francisco, CA, United States - Work arrangement: On-site - Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/224059) ## More jobs at Hilton Worldwide Holdings ### [Assistant Manager Revenue Management - Hilton San Francisco Union Square](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/ef5e5c7551e8dc2c979e/) San Francisco, CA, United States ### [Door Attendant - Hilton San Francisco Union Square](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/b9294c5cf7dc095cc19c/) San Francisco, CA, United States ### [Banquet Busperson - Hilton San Francisco Union Square](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/b9624015f04efe9dff33/) San Francisco, CA, United States ### [Banquet Busperson - Parc 55 San Francisco Hotel](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/fbba96d40949d2db5c0f/) San Francisco, CA, United States ### [Banquet Food Server - Parc 55, a San Francisco Hotel](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/666b0fa651caac7cefa5/) San Francisco, CA, United States ## Similar jobs at other companies ### [Guest Service Agent - Harrah's and Hilton Garden Inn, Horseshoe](https://jobs.opennash.com/companies/caesars-entertainment/jobs/d8b7d7050d70e2e5b8d5/) Caesars Entertainment · Council Bluffs, IA, United States ### [Guest Service Agent 1 (Part-Time)](https://jobs.opennash.com/companies/loews/jobs/4b159c66304c1fa7c559/) Loews · FL ### [Guest Service Agent](https://jobs.opennash.com/companies/marriott-international/jobs/9d75025f4d7508dd5a9f/) Marriott International · Philadelphia, PA, US ### [Guest Service Agent - Hotel](https://jobs.opennash.com/companies/boyd-gaming/jobs/15cbd437187384dfb1a9/) Boyd Gaming · Florence, Indiana, United States ### [Lead Hotel Guest Service Agent](https://jobs.opennash.com/companies/caesars-entertainment/jobs/385c98953c30e83b301d/) Caesars Entertainment · South Lake Tahoe, NV, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)