[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Search jobs](/search/) Hilton Worldwide Holdings · Malaysia # Duty Manager Malaysia On-site Manager or lead Listed on Hilton Worldwide Holdings’s official careers site. Posted October 6, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/209558) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Duty Manager ## Job description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As a Duty Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. ## Responsibilities ### Here’s what you’ll do during a typical day - Manage daily hotel operations: Oversee the overall functioning of the property, including front desk, staffing, room inventory, guest service, and policy compliance Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner - Assist across departments: Step in to support operational roles as needed, including bell service or front desk coverage during breaks or high-volume periods - Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly - Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions - Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment ## Qualifications At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: Proven background in front office or hotel operations, ideally in a supervisory or managerial role. Strong team management skills with the ability to motivate staff and drive service excellence. Excellent communication and problem-solving skills; able to handle complaints and challenges professionally. Proficient in hotel PMS and familiar with standard operational procedures. Calm under pressure and responsive to changing priorities or schedules. Fluent in English; additional languages are a plus. Flexible to work nights, weekends, and holidays. ## At a glance - Posted by the employer: Oct 6, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 13 days - Location: Malaysia - Work arrangement: On-site[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/209558) ## More jobs at Hilton Worldwide Holdings ### [Commis I - Hilton Kuala Lumpur](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/8386d03de37de73da242/) Malaysia ### [Commis II](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/4cf0561bf718f62f225a/) Malaysia ### [Commis III](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/1914a0c789254792e479/) Malaysia ### [Front Desk Agent](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/b8072502da4ac12cb28e/) Malaysia ### [Guest Service Agent](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/e74d65829c7fd837be82/) Malaysia ## Similar jobs at other companies ### [Duty Manager](https://jobs.opennash.com/companies/aramark/jobs/51205f7641b0b840e25c/) Aramark · Galway, G, IE ### [Heavy Duty Mechanic](https://jobs.opennash.com/companies/sandvik/jobs/cfe38a3811c16a386c30/) Sandvik · Canada, BC, British Columbia ### [Red Seal Heavy Duty Mechanic](https://jobs.opennash.com/companies/sandvik/jobs/d77b0c1efc3511950488/) Sandvik ### [Heavy Duty Mechanic](https://jobs.opennash.com/companies/waste-connections/jobs/840dd3eab06cc29af9a1/) Waste Connections · Saskatoon, Saskatchewan, Canada ### [Sr Vehicle Technician - Heavy Duty](https://jobs.opennash.com/companies/fedex/jobs/132c61899ea7ebc8227f/) FedEx OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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