[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Search jobs](/search/) Hilton Worldwide Holdings · Bali, Indonesia # Hilton Bali Resort - Guest Service Agent Bali, Indonesia On-site Listed on Hilton Worldwide Holdings’s official careers site. Posted September 21, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/224140) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Hilton Bali Resort - Guest Service Agent ## Job description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! ### Long Description You will be the first point of contact for guests, responsible for ensuring smooth check-ins, check-outs, and addressing guest inquiries throughout their stay. You play a key role in making guests feel welcome, ensuring that all their needs are met and that any issues are resolved promptly. As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. ## Responsibilities ### Here’s what you’ll do during a typical day - Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance - Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately - Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries - Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications ## Qualifications What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: Previous experience in a guest service or front office role within the hospitality industry. Strong communication and interpersonal skills, with the ability to handle guest inquiries and complaints professionally. Proficiency in hotel property management systems (PMS) and general front office procedures. Excellent multitasking skills and the ability to remain calm and professional in a fast-paced environment. Proficiency in English; additional languages are a plus. Ability to work flexible hours, including nights, weekends, and holidays. A positive attitude and a genuine passion for providing exceptional guest service. ## At a glance - Posted by the employer: Sep 21, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 28 days - Location: Bali, Indonesia - Work arrangement: On-site[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/224140) ## More jobs at Hilton Worldwide Holdings ### [Hilton Bali Resort - Duty Manager](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/332cee217cc380472264/) Bali, Indonesia ### [Hilton Bali Resort - Senior Event Manager](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/d0539f5626dd95540581/) Bali, Indonesia ### [Hilton Bali Resort - Stewarding Supervisor](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/985eb722ed487a0a83ac/) Bali, Indonesia ### [Conrad Bali - Director of Rooms](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/3410b2f5a42f97c817b4/) Bali, Indonesia ### [Conrad Bali - Japanese Restaurant Manager](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/6a953998d2e19f2dccf2/) Bali, Indonesia ## Similar jobs at other companies ### [Resort Grounds Superintendent](https://jobs.opennash.com/companies/marriott-international/jobs/67bf101db2e75917502c/) Marriott International ### [Resort Group Golf Coordinator](https://jobs.opennash.com/companies/marriott-international/jobs/796d1f32ea06d4fca48f/) Marriott International ### [Premium Mass - Services - Integrated Resort Services Host](https://jobs.opennash.com/companies/las-vegas-sands/jobs/72dad345c37b4f77fa35/) Las Vegas Sands · Macao ### [Resort Front Desk Agent - Loews Hotels Universal Orlando](https://jobs.opennash.com/companies/loews/jobs/87f1e568cb5152895fed/) Loews ### [Trainee (Integrated Resort Services)](https://jobs.opennash.com/companies/galaxy-entertainment/jobs/64f880480b6808b766db/) Galaxy Entertainment · 氹仔 / Taipa OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)