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Hilton Worldwide Holdings · Puerto Vallarta, JAL, Mexico

# Concierge

Puerto Vallarta, JAL, Mexico On-site Full-time Administrative 

Listed on Hilton Worldwide Holdings’s official careers site. Posted October 15, 2026. Check that it is still open and apply there.
[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/226340)

[OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Concierge

## Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Concierge, you don't just perform the daily operations of the concierge desk – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

## Responsibilities

### Here’s what you’ll do during a typical day

Delight our guests:
- Respond promptly and professionally to guest inquiries, requests, and concerns
- Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
- Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests
- Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs

## Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications: Previous experience in a concierge or guest service role. Excellent communication and interpersonal skills, focusing on providing exceptional guest service. In-depth knowledge of local attractions, restaurants, and events. Proficiency in English; additional languages are a plus. Ability to work flexible hours, including weekends, and holidays. Familiarity with hotel property management systems (PMS) and concierge software is preferred.

## At a glance
- Posted by the employer: Oct 15, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 7 days
- Location: Puerto Vallarta, JAL, Mexico
- Work arrangement: On-site
- Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/226340)

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