[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Search jobs](/search/) Hilton Worldwide Holdings · Atlanta, GA # Guest Service Agent - Waldorf Astoria Atlanta Buckhead Atlanta, GA, United States On-site Full-time Administrative Listed on Hilton Worldwide Holdings’s official careers site. Posted September 30, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/219633) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Guest Service Agent - Waldorf Astoria Atlanta Buckhead ## Job description Waldorf Astoria is looking for a Guest Service Agent to join the Front Office at this gorgeous Atlanta property! Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star and AAA 4-Diamond hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Want to learn more? Hotel Website, Facebook, Instagram Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent at Waldorf Astoria Atlanta Buckhead, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. ## Responsibilities ### Here's what you'll do during a typical day - Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance - Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately - Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries - Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications ## Qualifications What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. ## At a glance - Posted by the employer: Sep 30, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 12, 2026 - Listed for: 12 days - Location: Atlanta, GA, United States - Work arrangement: On-site - Employment type: Full-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/219633) ## More jobs at Hilton Worldwide Holdings ### [Assistant Director of Property Operations - Hilton Atlanta](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/550c4a93d279db40ebed/) Atlanta, GA, United States ### [Front Desk Supervisor - Embassy Suites by Hilton Atlanta Buckhead](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/d6c41720f2df27697ba9/) Atlanta, GA, United States ### [Front Office Supervisor - Waldorf Astoria Atlanta Buckhead](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/13b3ef673ed928bf77e3/) Atlanta, GA, United States ### [Overnight Front Office Manager - Signia by Hilton Atlanta](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/cbbbb9bc14e5986855fb/) Atlanta, GA, United States ### [Server Assistant, Capolinea - Signia by Hilton Atlanta](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/a315afc5395b637b50a0/) Atlanta, GA, United States ## Similar jobs at other companies ### [Guest Service Agent 1 (Part-Time)](https://jobs.opennash.com/companies/loews/jobs/4b159c66304c1fa7c559/) Loews · FL ### [Guest Service Agent](https://jobs.opennash.com/companies/marriott-international/jobs/9d75025f4d7508dd5a9f/) Marriott International · Philadelphia, PA, US ### [Guest Service Agent - Hotel](https://jobs.opennash.com/companies/boyd-gaming/jobs/15cbd437187384dfb1a9/) Boyd Gaming · Florence, Indiana, United States ### [Lead Hotel Guest Service Agent](https://jobs.opennash.com/companies/caesars-entertainment/jobs/385c98953c30e83b301d/) Caesars Entertainment · South Lake Tahoe, NV, United States ### [VIP Guest Service Agent, Hotel (Caesars New Orleans)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/b33b8b5f1525eacb811c/) Caesars Entertainment · New Orleans, LA, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)