[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Hilton Worldwide Holdings jobs](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) · [Search jobs](/search/) Hilton Worldwide Holdings · New Orleans, LA # Guest Service Agent New Orleans, LA, United States On-site Listed on Hilton Worldwide Holdings’s official careers site. Posted July 15, 2026. Check that it is still open and apply there. [Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/215518) [OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Guest Service Agent ## Job description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. ## Responsibilities ### Here's what you'll do during a typical day - Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance - Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately - Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries - Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications ## Qualifications What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. ### Roosevelt Team Member Benefits Medical & Vision Insurance: Blue Cross Blue Shield of Louisiana* Dental & Voluntary Insurance: SunLife* Flexible Spending Account (FSA): Through WEX 401(k): Fidelity, with up to 5% employer match Employee Assistance Program (EAP): ComPsych Free Team Member Meals Discounted Parking Discounts at property outlets: Restaurants, Gift Shop, and Spa Paid Time Off (PTO) Program Go Hilton Travel Discounts Tuition Reimbursement Guild Education Program ## At a glance - Posted by the employer: Jul 15, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 96 days - Location: New Orleans, LA, United States - Work arrangement: On-site[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/215518) ## More jobs at Hilton Worldwide Holdings ### [Banquet Houseperson Lead Supervisor (Full Time) *free parking*](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/4f3a98794e5d18c82237/) New Orleans, LA, United States ### [Banquet Manager- Hilton New Orleans Riverside](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/15a53da5fe415e75d2ca/) New Orleans, LA, United States ### [Banquet Server (On-Call)](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/bec9ef3957c7f0b4d0bc/) New Orleans, LA, United States ### [Banquet Set-Up Attendant](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/6debfbea989195e62dda/) New Orleans, LA, United States ### [Banquet Setup Houseperson (Full Time) *free parking*](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/127d02abff83bcbbcefe/) New Orleans, LA, United States ## Similar jobs at other companies ### [VIP Guest Service Agent, Hotel (Caesars New Orleans)](https://jobs.opennash.com/companies/caesars-entertainment/jobs/b33b8b5f1525eacb811c/) Caesars Entertainment · New Orleans, LA, United States ### [Guest Service Agent 1 (Part-Time)](https://jobs.opennash.com/companies/loews/jobs/4b159c66304c1fa7c559/) Loews · FL ### [Guest Service Agent](https://jobs.opennash.com/companies/marriott-international/jobs/9d75025f4d7508dd5a9f/) Marriott International · Philadelphia, PA, US ### [Guest Service Agent - Hotel](https://jobs.opennash.com/companies/boyd-gaming/jobs/15cbd437187384dfb1a9/) Boyd Gaming · Florence, Indiana, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)