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Hilton Worldwide Holdings · Selangor, Malaysia

# Outlet Manager

Selangor, Malaysia On-site Manager or lead 

Listed on Hilton Worldwide Holdings’s official careers site. Posted October 2, 2026. Check that it is still open and apply there.
[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/225789)

[OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / Outlet Manager

## Job description

Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Outlet Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

## Responsibilities

### Here’s what you’ll do during a typical day

Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.

### Team Leadership

Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.

### Guest Experience Management

Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.

### Inventory & Cost Control

Monitor stock levels, manage ordering, and control costs to optimize profitability.

### Sales & Revenue Support

Drive upselling initiatives, monitor sales performance, and support revenue targets.

### Compliance & Hygiene

Ensure adherence to health, safety, and hygiene regulations across all outlet areas.

### Coordination & Communication

Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.

### Food Safety Regulations

Ensuring that all food safety standards are met.

## Qualifications

Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel High school diploma or equivalent; hospitality training is a plus Excellent communication, grooming, and interpersonal skills Fluent in English; additional languages are an advantage Friendly, professional, and guest-focused Able to work flexible shifts

## At a glance
- Posted by the employer: Oct 2, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 17 days
- Location: Selangor, Malaysia
- Work arrangement: On-site[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/225789)

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