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Hilton Worldwide Holdings

# PR Guest Services Agent

Busselton, Western Australia, Australia Part-time Administrative 

Listed on Hilton Worldwide Holdings’s official careers site. Posted September 17, 2026. Check that it is still open and apply there.
[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/221936)

[OpenNash Jobs](https://jobs.opennash.com/) / [Hilton Worldwide Holdings](https://jobs.opennash.com/companies/hilton-worldwide-holdings/) / PR Guest Services Agent

## Job description

### What We're Looking For

Previous hotel front office experience preferred. Availability to work across a rotating 24/7 roster, including overnight shifts. Ability to work independently between 10:00pm and 6:00am. Friendly, positive, and guest-focused attitude. Strong communication, organizational, and multitasking skills. Ability to quickly learn new systems and processes.

## Responsibilities

### Key Responsibilities

Deliver exceptional guest service by responding to guest requests promptly and professionally. Manage smooth and efficient check-in and check-out processes. Act as the primary point of contact for in-house, arriving, and departing guests. Provide local recommendations and assist with leisure and corporate guest enquiries. Assist with reservations and booking enquiries. Complete the Night Audit process, ensuring daily transactions are accurately balanced and reports are completed.

Maintain a safe, professional, and welcoming environment during overnight shifts.

## Qualifications

Ability to quickly learn new systems and processes. Fluent written and spoken English. Reliable, dependable and committed to delivering excellent service. We are looking for someone seeking a long-term opportunity with our team Qualifications You must have, or be willing to obtain: Responsible Service of Alcohol (RSA) Certificate (Approved Manager preferred) First Aid Certificate Aquatic Rescue Qualification

## At a glance
- Posted by the employer: Sep 17, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 12, 2026
- Listed for: 25 days
- Location: Busselton, Western Australia, Australia
- Employment type: Part-time[Apply on Hilton Worldwide Holdings’s careers site →](https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/221936)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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