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Hermès International · Kaohsiung City, Taiwan Region

# Team Leader

Kaohsiung City, Taiwan Region Full-time Retail & Store 

Listed on Hermès International’s official careers site. Posted May 17, 2026. Check that it is still open and apply there.
[Apply on Hermès International’s careers site →](https://fa-eoic-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_12001/job/21937)

[OpenNash Jobs](https://jobs.opennash.com/) / [Hermès International](https://jobs.opennash.com/companies/hermes-international/) / Team Leader

## Job description

### Responsibilities

1.) Budget and Sales
- Help to achieve annual and monthly targets, monitor and review regularly
- Ensure the boutique reaches the target mix per product department and responsible for the sales of owned product department
- Analyze sales data and provide constructive suggestions for improvement
- Execute in-store incentive programs to drive sales objectives, evaluate results and effectiveness 2.)
- Stock and Process Control
- Ensure the group procedures are respected and take necessary actions to avoid discrepancy or stock loss
- Work with operation team on regular stock take and be able to explain discrepancies or irregularities
- Identify best-selling, slow moving, aging and overstock items, and to propose concrete action plan 3.) Merchandising
- Ensure the visual merchandise corresponds to the product’s sales plan Suggest visual presentation for improving the sales through of slow-moving items
- Maintain shop display and environment in line with group guideline 4.) Store Operations Be present in sales floor as shift leader to oversee store operation, assist team whenever required
- Ensure store procedures are properly followed and smoothly operated
- Handle all customer complaints and difficult situations
- Conduct briefing session and act as Key Holders and a contact person in case of emergency
- Propose recommendations to streamline and enhance operational process; eliminate administrative work and reports in order to achieve store optimal efficiency 5.) Team Management Motivate and coach team member to achieve sales and non-sales objectives
- Observe and review staff’s performance with managers on regular basis
- Build morale and foster team spirit, encourage open two-way communication
- Monitor and manage the team to ensure enough manpower on floor to serve customers
- Organize the team to brief other team members after their training session to make sure that all teams share the knowledge
- Identify training need; follow-through team’s learning and practices; ensure on-going applications at workplace 6.) Clientele Development and CRM Support and coordinate company events to develop a closer customer relationship
- Educate and convey brand messages to customers through different means
- Ensure customer database management and proper daily handling: explore new recruitment system to increase customer database Requirements: Tertiary education or above Minimum 6 years’ relevant management experience in luxury retail or similar capacity
- Knowledge of different aspects of shop operations Great presentation, communications, and interpersonal skills
- Strong analytical mindset and ability to provide effective solutions Good Leadership skills and encourage teamwork Curious individual with good problem-solving skills and eager to seek for challenges Proficent with computer skills and MS office Good command of written and spoken English and Mandarin

## At a glance
- Posted by the employer: May 17, 2026
- First seen by OpenNash: Oct 23, 2026
- Last checked: Oct 23, 2026
- Listed for: 159 days
- Location: Kaohsiung City, Taiwan Region
- Employment type: Full-time[Apply on Hermès International’s careers site →](https://fa-eoic-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_12001/job/21937)

## More jobs at Hermès International

### [Assistant Store Manager](https://jobs.opennash.com/companies/hermes-international/jobs/712e89ea9b62e78b193e/)

Kaohsiung City, Taiwan Region

### [Stock Executive](https://jobs.opennash.com/companies/hermes-international/jobs/b5caf7724a7eab882523/)

Kaohsiung City, Taiwan Region

### [Assistant Retail Training, Visual Merchandising & Expérience Produit](https://jobs.opennash.com/companies/hermes-international/jobs/d26df2fa6c53d876354a/)

PARIS, Île-de-France, France

### [Assistant Store Manager, HSR](https://jobs.opennash.com/companies/hermes-international/jobs/a6114ddeb662cbbb6902/)

Singapore

### [Assistant Store Manager, Hong Kong International Airport](https://jobs.opennash.com/companies/hermes-international/jobs/1048d2440007b1c53854/)

Hong Kong SAR

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