[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Group 1 Automotive jobs](https://jobs.opennash.com/companies/group-1-automotive/) · [Search jobs](/search/) Group 1 Automotive · Shreveport, LA # Service Advisor - Group 1 Ford / Lincoln of Shreveport Shreveport, LA, US Full-time Listed on Group 1 Automotive’s official careers site. Posted September 18, 2026. Check that it is still open and apply there. [Apply on Group 1 Automotive’s careers site →](https://careers-group1auto.icims.com/jobs/36887/service-advisor---group-1-ford---lincoln-of-shreveport/job?in_iframe=1) [OpenNash Jobs](https://jobs.opennash.com/) / [Group 1 Automotive](https://jobs.opennash.com/companies/group-1-automotive/) / Service Advisor - Group 1 Ford / Lincoln of Shreveport ## Job description ### About Us Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward. ### Overview The Service Advisor serves as the primary point of contact between customers and the service department at Group 1 Ford/Lincoln of Shreveport. This role is responsible for delivering an exceptional customer experience by accurately identifying vehicle service needs, coordinating repairs with technicians, and ensuring timely and transparent communication throughout the service process. The ideal candidate combines strong customer service skills with automotive knowledge to build trust and drive customer satisfaction and loyalty. Why Join Our Team? Monthly Income Expectation of $6000-$12000 based on experience and performance Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Vehicle Purchase Program Opportunity to build a rewarding career with a Fortune 250 company Responsibilities - Greet customers promptly and professionally, creating a positive first impression - Listen to customer concerns and accurately document vehicle issues and service requests - Recommend maintenance and repair services based on vehicle needs and manufacturer guidelines - Prepare accurate repair orders, estimates, and timelines for service completion - Communicate clearly with technicians regarding diagnostics and repairs - Keep customers informed on the status of their vehicle throughout the service process - Review completed work with customers, explaining services performed and associated costs Upsell additional services, maintenance, or repairs when appropriate - Ensure all documentation is complete, accurate, and compliant with dealership standards - Coordinate vehicle pick-up and delivery while ensuring a seamless handoff Address and resolve customer concerns or complaints in a timely and professional manner - Maintain strong relationships with customers to encourage repeat business and referrals Qualifications High school diploma or equivalent required; additional automotive or technical training preferred Experienced Service Advisor with Ford and CDK experience preferred, but not neccessary Service Advisor Experience required - 3 years minimum with a New Car Dealership Basic knowledge of automotive systems and maintenance practices - Strong communication and interpersonal skills - Ability to multitask and manage competing priorities in a fast-paced environment - Proficiency with computer systems and service management software - Strong attention to detail and organizational skills - Ability to deliver excellent customer service and build lasting relationships Valid driver’s license with a clean driving record Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law. ## At a glance - Posted by the employer: Sep 18, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 32 days - Location: Shreveport, LA, US - Employment type: Full-time[Apply on Group 1 Automotive’s careers site →](https://careers-group1auto.icims.com/jobs/36887/service-advisor---group-1-ford---lincoln-of-shreveport/job?in_iframe=1) ## More jobs at Group 1 Automotive ### [Automotive Service Advisor](https://jobs.opennash.com/companies/group-1-automotive/jobs/04456d63caf0f504d461/) Shreveport, LA, US ### [Automotive Service Porter](https://jobs.opennash.com/companies/group-1-automotive/jobs/2edf64913b5f5d3ebc28/) Shreveport, LA, US ### [Used Vehicle Acquisition Specialist](https://jobs.opennash.com/companies/group-1-automotive/jobs/b45493c448e87d88c8df/) Shreveport, LA, US ### [(Main Line) Automotive Technician- Group 1 Ford of Shreveport](https://jobs.opennash.com/companies/group-1-automotive/jobs/eb38950b5e9a3fb79124/) Shreveport, LA, US ### [Automotive Sales](https://jobs.opennash.com/companies/group-1-automotive/jobs/2ca5e4a105bcac373540/) Shreveport, LA, US ## Similar jobs at other companies ### [Food Service Worker - Ford HUB](https://jobs.opennash.com/companies/aramark/jobs/5d01b3c48380e6c15a00/) Aramark · Dearborn, MI, US ### [Food Service Worker - Ford Livonia](https://jobs.opennash.com/companies/aramark/jobs/e7fa60e9884b535606cd/) Aramark · Livonia, MI, US ### [Beauty Advisor - Tom Ford - Part Time - New York, NY](https://jobs.opennash.com/companies/estee-lauder/jobs/4987fe401783f9196597/) The Estée Lauder Companies · New York, NY, US, United States ### [Service Advisor- Ford Wolfchase](https://jobs.opennash.com/companies/autonation/jobs/9087a9245c9e8f817f4a/) AutoNation · AutoNation Ford Wolfchase ### [Service Advisor - AutoNation Ford Tustin](https://jobs.opennash.com/companies/autonation/jobs/5bc89795d07ef3d7e34a/) AutoNation · AutoNation Ford Tustin OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)