[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Global Payments jobs](https://jobs.opennash.com/companies/global-payments/) · [Search jobs](/search/) Global Payments · Quezon City, Philippines # Technical Support Representative 1 Quezon City, Philippines Full-time Listed on Global Payments’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on Global Payments’s careers site →](https://tsys.wd1.myworkdayjobs.com/TSYS/job/QUEZON-CITY--PHILIPPINES/Technical-Support-Representative-1_R0067485) [OpenNash Jobs](https://jobs.opennash.com/) / [Global Payments](https://jobs.opennash.com/companies/global-payments/) / Technical Support Representative 1 ## Job description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Technical Support Representative to join our ever evolving Client Application Support team and help shape the future of global commerce. ### What you’ll own Customer Support Handle technical inquiries across channels and resolve issues promptly. ### Troubleshooting Diagnose concerns using systems and tools to provide effective solutions. ### Documentation Accurately record all interactions and case details. What you’ll bring High School Diploma or Equivalent At least - 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting Working knowledge of operating systems and standard troubleshooting procedures Comfortable using CRM or ticketing platforms to log and resolve issues - Strong communication skills - both verbal and written - with the ability to explain issues clearly to non-technical users - Excellent customer service skills, with the ability to remain professional and composed under pressure - Must be willing to support clients across multiple channels, including phone calls and emails Willing to work onsite at Vertis North, Quezon City Amenable to shifting schedules, including weekends and holidays It’s a bonus if you have Prior experience handling payment processing systems, POS devices, or similar technology platforms - Knowledge of basic networking concepts (e.g., IP configuration, connectivity troubleshooting) Exposure to remote access tools and more advanced diagnostic platforms What Part Will You Play? Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures. Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required. About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 7 days - Location: Quezon City, Philippines - Employment type: Full-time[Apply on Global Payments’s careers site →](https://tsys.wd1.myworkdayjobs.com/TSYS/job/QUEZON-CITY--PHILIPPINES/Technical-Support-Representative-1_R0067485) ## More jobs at Global Payments ### [BCP Specialist](https://jobs.opennash.com/companies/global-payments/jobs/3f857f0cdcf7cb89a0c3/) Quezon City, Philippines ### [Client Application Support BB 1](https://jobs.opennash.com/companies/global-payments/jobs/11286a07f8464d3a41ef/) Quezon City, Philippines ### [Commissions Analyst](https://jobs.opennash.com/companies/global-payments/jobs/25789268b4f031299acf/) Quezon City, Philippines ### [Global Service Desk Team Lead Contractor](https://jobs.opennash.com/companies/global-payments/jobs/c61faebced9a296e201c/) Quezon City, Philippines ### [Real Time Analyst](https://jobs.opennash.com/companies/global-payments/jobs/6a5c961f05519ea5748f/) Quezon City, Philippines ## Similar jobs at other companies ### [Technical Support Advisor](https://jobs.opennash.com/companies/microsoft/jobs/be18eab7460f344ba78b/) Microsoft · Romania, Bucharest ### [Technical Support Advisory](https://jobs.opennash.com/companies/microsoft/jobs/1466e9e305153e76b7c0/) Microsoft · Mexico City, México ### [Technical Sales Support](https://jobs.opennash.com/companies/siemens/jobs/722c27075ead25e736bc/) Siemens ### [Technical Support Specialist](https://jobs.opennash.com/companies/siemens/jobs/9a0905f2ecb6e6a021f8/) Siemens ### [Technical Support Engineer](https://jobs.opennash.com/companies/eaton/jobs/64d403e8de988416e386/) Eaton · Casablanca, MAR OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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