[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Global Payments jobs](https://jobs.opennash.com/companies/global-payments/) · [Search jobs](/search/) Global Payments · Multiple locations # Developer Support Specialist Multiple locations Full-time Software Engineering Listed on Global Payments’s official careers site. Posted October 13, 2026. Check that it is still open and apply there. [Apply on Global Payments’s careers site →](https://tsys.wd1.myworkdayjobs.com/TSYS/job/DUBLIN--IRELAND/Developer-Support-Specialist_R0074432) [OpenNash Jobs](https://jobs.opennash.com/) / [Global Payments](https://jobs.opennash.com/companies/global-payments/) / Developer Support Specialist ## Job description Summary of This Role Provide accurate and timely technical information, advice, and assistance regarding the organization's product and services. Respond to inquiries from clients; understand their technical questions, assess their needs, and suggests or promote solutions that may include alternative products or services. Undertake research and develop proposal to new solutions to solve technical problems and follow-up on the status of outstanding issues. Use databases or other computerized systems to maintain up-to-date documentation. What Part Will You Play? Continues education of the industry, system, module and product, and uses that information to inform the client. Reacts to moderately complex client inquiries and conducts research to solve issues within established guidelines. Continues knowledge transfer for resolving client (and multi-client) issues in accordance with the Issue Resolution Methodology. Includes clarifying impact with clients, validating through internal research, facilitating technical interactions, tracking issue status, validating corrective actions and proposing communication of the resolution to the client. Assigned as contact with the client to either resolve client’s issue or propose definition of client’s problem for subsequent action. Participates in the calls with technical, account management, vendors and/or the client when necessary, and updates issue tracking systems, while keeping the client informed. Begins to analyze and evaluate client initiated changes, including options maintenance requests, through client consultation about best practices and internal research. Performs maintenance on accounts. Verifies system changes made and ensures the outcome is accurate. Builds client relationships through accurate and timely communication. Establishes credibility through knowledge of systems and product functionality. Understands clients' business needs and objectives and identifies opportunities to promote new products and services. Interprets basic technical client issues and project requests. Assists in determining root cause analysis and identifying technical changes needed. Translates for internal teams and stakeholders. Advocates for the client within Global Payments while striving to meet the needs of both parties. Develops functional requirements and specifications to support client customization or system changes. What Are We Looking For in This Role? ### Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Bachelor's degree or the equivalent of training and experience Typically Minimum 2 Years Relevant Exp Includes consulting with clients to meet business needs ### Preferred Qualifications Typically Minimum 4 Years Relevant Exp In the credit card industry What Are Our Desired Skills and Capabilities? Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. ### Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. ### Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. ### Problem Solving - Ability to solve problems using experience and good judgment ### Effective Communication - Demonstrated effective written and oral communication skills ### Technical Aptitude - Ability to understand and communicate technical changes in easy to understand business terms ## At a glance - Posted by the employer: Oct 13, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 7 days - Location: Multiple locations - Employment type: Full-time[Apply on Global Payments’s careers site →](https://tsys.wd1.myworkdayjobs.com/TSYS/job/DUBLIN--IRELAND/Developer-Support-Specialist_R0074432) ## More jobs at Global Payments ### [Lead Software Development Engineer in Test](https://jobs.opennash.com/companies/global-payments/jobs/7b670b89fac56bff9921/) ### [Senior Software Engineer – Java/Spring boot Engineer (Monolith Systems Development and Modernization)](https://jobs.opennash.com/companies/global-payments/jobs/949087dd6de92298a0d2/) ### [Software Engineer – Java/Spring boot Engineer](https://jobs.opennash.com/companies/global-payments/jobs/a6c06d161aa42f219645/) ### [Software QA Engineer III](https://jobs.opennash.com/companies/global-payments/jobs/6d6ca684a77bedeec0f0/) ### [Associé Gestion des Partenariats / Partner Account Associate](https://jobs.opennash.com/companies/global-payments/jobs/733d297684559106184f/) ## Similar jobs at other companies ### [Enterprise Application Developer - Integration Support](https://jobs.opennash.com/companies/dexcom/jobs/f19aad54bb62a9184da0/) Dexcom ### [Android Developer](https://jobs.opennash.com/companies/citigroup/jobs/9748058f3c97c8fba6b4/) Citigroup ### [Java Developer](https://jobs.opennash.com/companies/citigroup/jobs/00aa9fb7d2b6de598cd3/) Citigroup ### [Training Support Developer](https://jobs.opennash.com/companies/lockheed-martin/jobs/94f9bd00d3a239731135/) Lockheed Martin · Adelaide, AUS, Williamtown ### [API Support Engineer, Developer Support Engineering](https://jobs.opennash.com/companies/amazon/jobs/a52ad51214768dfbca15/) Amazon · CN, Shanghai OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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