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Global Payments · Quezon City, Philippines

# Technical CSR 2

Quezon City, Philippines Full-time 

Listed on Global Payments’s official careers site. Posted October 15, 2026. Check that it is still open and apply there.
[Apply on Global Payments’s careers site →](https://tsys.wd1.myworkdayjobs.com/TSYS/job/QUEZON-CITY--PHILIPPINES/Technical-Customer-Support-2_R0075127)

[OpenNash Jobs](https://jobs.opennash.com/) / [Global Payments](https://jobs.opennash.com/companies/global-payments/) / Technical CSR 2

## Job description

### Responsibilities

In a customer service call center setting, resolve end-user issues through step by step instructions related to hardware, software and networking support. Field incoming support requests submitted through phone calls, emails, or on-line chat rooms. Data entry of merchant information accurately, within specified time limits into the applicable database, using proprietary tools. Schedule and complete installations of Global Payments products.

Stay current with all equipment options, features and functions as it relates to the vendor/product. Meet or exceed production, quality, and attendance objectives of the department. Regularly communicate details of fulfillment efforts through scheduled meetings and written pieces. Includes the ability to effectively communicate across multiple departments: product, development, sales, merchants, etc. Provide tier 2 support for products released to Customer Service Other duties as required by business conditions or as assigned.

### Education

High school education Experience, Knowledge and Skills: At least 1 year experience providing technical support to end users. Fundamental knowledge of the overall Bankcard Industry. Ability to work rapidly, independently and accurately under pressure to meet departmental goals. Knowledgeable of company policies, procedures, products and services. Have a current knowledge of your workgroup and department’s procedures, policies, and responsibilities.

Working knowledge of Microsoft Office and Google G-Suite applications. Ability to type at least 40 words per minute. Must have strong written and oral communication skills and well-developed problem solving skills and attention to detail.

## At a glance
- Posted by the employer: Oct 15, 2026
- First seen by OpenNash: Oct 17, 2026
- Last checked: Oct 17, 2026
- Listed for: 2 days
- Location: Quezon City, Philippines
- Employment type: Full-time[Apply on Global Payments’s careers site →](https://tsys.wd1.myworkdayjobs.com/TSYS/job/QUEZON-CITY--PHILIPPINES/Technical-Customer-Support-2_R0075127)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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