[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Generali Group jobs](https://jobs.opennash.com/companies/generali-group/) · [Search jobs](/search/) Generali Group · Milano # Operations Controls & KPI Monitoring Intern Milano Early career Operations Listed on Generali Group’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Generali Group’s careers site →](https://gogenerali.com/home/job/ATS-P-d40d46b0-dd78-4971-be86-3783491e02c2/Operations%20Controls%20%26%20KPI%20Monitoring%20Intern) [OpenNash Jobs](https://jobs.opennash.com/) / [Generali Group](https://jobs.opennash.com/companies/generali-group/) / Operations Controls & KPI Monitoring Intern ## Job description The Operations Controls & KPI Monitoring unit oversees the effectiveness and efficiency of the Operations function by conducting structured oversight activities supported by a comprehensive set of Key Performance Indicators (KPI). Additionally, it manages and monitors the Operations budget and maintains the governance framework that ensures timely execution of actions required by Control Functions. The unit is responsible for active operational due diligence on third‑party asset managers and for managing the full operational lifecycle of brokers, including the operational aspects of ISDA agreements and the technical setup with clearing brokers for derivatives activities. It assesses passive KYC requests to enable business relationships with brokers and external asset managers and supports investment activities in Alternative Investment Funds. The team also handles passive due diligence requests received from external parties. In addition, it oversees the services provided by Depositary Banks and Fund Administrators, providing operational support to the Head of Operations in her role as OBR, coordinating the lifecycle of related agreements—such as Service Level Agreements and Operating Memoranda—in collaboration with the Legal Department and other relevant functions. Finally, it coordinates relationships with Operations’ internal clients, ensuring effective management of contracts and service lifecycles. The intern will support the team through the following activities: Supporting the development and maintenance of the oversight framework with a focus on KPI Supporting the analysis of KPI outcomes and trends by interacting with Operations functions and contributing to the identification of non-natural trends Preparation of internal reports and KPI dashboards used to monitor operational efficiency Supporting the follow-up of recurring activities within the KPI perimeter Assisting in managing interactions with internal clients by tracking service requests and updates related to contracts and operational activities Supporting monitoring activities related to corporate obligations required by the data quality and governance framework ## Qualifications Master’s degree in Economics, Finance, Business Administration, Management Engineering, Statistics, Data Analytics or related disciplines. Interest in business processes, operational controls, data analysis and performance monitoring. Basic understanding of business processes and operational workflows. Previous exposure to the financial services industry is considered a plus. Good command of Microsoft Office Fluency in Italian and English ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Milano[Apply on Generali Group’s careers site →](https://gogenerali.com/home/job/ATS-P-d40d46b0-dd78-4971-be86-3783491e02c2/Operations%20Controls%20%26%20KPI%20Monitoring%20Intern) ## More jobs at Generali Group ### [AI Agent System Engineer](https://jobs.opennash.com/companies/generali-group/jobs/03894d291efd4a0126e1/) Milano ### [AI Engineer](https://jobs.opennash.com/companies/generali-group/jobs/5ba2b196a0008e9f6611/) Milano ### [AI Engineer Professional](https://jobs.opennash.com/companies/generali-group/jobs/6104d886b120c0ee190d/) Milano ### [AI, Generative AI and Automation Project Leader](https://jobs.opennash.com/companies/generali-group/jobs/e6d3305d366ce407c307/) Milano ### [Addetto Supporto Business- Maternity leave](https://jobs.opennash.com/companies/generali-group/jobs/a8931cac088f5c46055d/) Milano ## Similar jobs at other companies ### [KPI reporter](https://jobs.opennash.com/companies/deutsche-post/jobs/3be4e14db539e7589ff2/) Deutsche Post · Thailand ### [Business Analyst, Client KPI Reporting (12 months contract) M/F](https://jobs.opennash.com/companies/credit-agricole/jobs/1a8c899492677cf231f1/) Credit Agricole ### [Stage - Développement de KPI et outils de pilotage de la performance](https://jobs.opennash.com/companies/safran/jobs/1cce54591ce591ce4e7f/) Safran ### [Stage - Transformation et améliorations des opérations de l'équipe Monitoring 24/7 F/H](https://jobs.opennash.com/companies/safran/jobs/aa3d0a72a03e0d37d748/) Safran ### [Working Student Compliance Monitoring & Operations (m/f/d) - fixed-term](https://jobs.opennash.com/companies/daiichi-sankyo/jobs/27cee14bae848a59db98/) Daiichi Sankyo · Munich, DEU OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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