[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) General Dynamics · Groton, CT # End User Services Coordinator 2nd Shift | General Dynamics Groton, CT, US Full-time Administrative Listed on General Dynamics’s official careers site. Posted October 31, 2026. Check that it is still open and apply there. [Apply on General Dynamics’s careers site →](https://www.gd.com/careers/end-user-services-coordinator-2nd-shift-groton-ct-us-2026-21340-eb-opportunity) [OpenNash Jobs](https://jobs.opennash.com/) / [General Dynamics](https://jobs.opennash.com/companies/general-dynamics/) / End User Services Coordinator 2nd Shift | General Dynamics ## Job description Responsibilities for this Position End User Services Coordinator 2nd Shift US-CT-Groton Job ID: 2026-21340 Type: Full-Time # of Openings: 2 Category: Information Technology EB Groton Shipyard Overview The Electric Boat Information Technology End User Services Team has an opening for 2nd Shift End User Services Coordinator for Electric Boats Groton Shipyard facility. The responsibilities of this role include and not limited to: Providing EndUser IT Support and managed service provider oversight for End User Services Interfacing effectively with EB user community, management, and contracted IT service providers - Ensure compliance with organizational policies and procedures Responding to user inquiry on service tickets placed from our customers regarding Managed IT services (desktop, tablet, and mobile device support, software updates, ect) - Responds to telephone, email, and on-line requests for technical support. Documents, tracks, and monitors service tickets using applicable systems and tools. Coordinate with other teams or departments to resolve service tickets as applicable. Escalate unresolved issues Support IT TechStop operations at Groton Shipyard This position is located at our Groton Shipyard facility. This role is 100% on-site. 2nd Shift. ### Responsibilities The ability to work independently and as a member of functional work teams - Ability to prioritize and multitask assigned issues in a fast-paced work environment - Knowledge of Microsoft products - Ability to read and interpret written instructions Customer Service skills Qualifications Required: High school diploma or GED, or successful completion of a two-year technical/training program in information technology or similar. 2-8 years of experience in computer or technical support. Ability to obtain and maintain a Secret security clearance through the Department of Defense Preferred: CompTIA A+ Certification Experience in Microsoft 365 and cloud-based collaboration Knowledge of Microsoft windows operating systems, mobile devices and printers/scanners, Microsoft Office Suite, and ticketing system applications PI288092416 ## At a glance - Posted by the employer: Oct 31, 2026 - First seen by OpenNash: Nov 2, 2026 - Last checked: Nov 2, 2026 - Listed for: 2 days - Location: Groton, CT, US - Employment type: Full-time[Apply on General Dynamics’s careers site →](https://www.gd.com/careers/end-user-services-coordinator-2nd-shift-groton-ct-us-2026-21340-eb-opportunity) ## Hiring at General Dynamics - Open jobs: 3,189 - New in the last 7 days: After two weekly collections - Tracked since: Jul 13, 2026 [All General Dynamics jobs](https://jobs.opennash.com/companies/general-dynamics/) · [Weekly hiring report](/reports/hiring/) ## More jobs at General Dynamics ### [A/A Administrative Aide | General Dynamics](https://jobs.opennash.com/companies/general-dynamics/jobs/4fb9f9639bfe401a2283/) Groton, CT, US ### [Health & Safety (EH&S) - 2027 Summer Internship](https://jobs.opennash.com/companies/general-dynamics/jobs/4a3538ae9c698b43f9a1/) Groton, CT, US ### [2027 Medical Summer Internship](https://jobs.opennash.com/companies/general-dynamics/jobs/e4ed7efe0292be06442d/) Groton, CT, US ### [2027 Quality Assurance Engineering Summer Internship | General Dynamics](https://jobs.opennash.com/companies/general-dynamics/jobs/2dc9532ff48768860c4d/) Groton, CT, US ### [Arrangement Designer / Senior Designer | General Dynamics](https://jobs.opennash.com/companies/general-dynamics/jobs/ffb608271f2318c52204/) Groton, CT, US ## Similar jobs at other companies ### [Manager, VA End User Adoption](https://jobs.opennash.com/companies/oracle/jobs/e48bf67424e6f0ad5fd0/) Oracle · United States ### [End User Services - Technology Engineering - Senior Associate](https://jobs.opennash.com/companies/fannie-mae/jobs/7ba8318ae07103022589/) Fannie Mae · Washington, District of Columbia ### [Director End User Support Services](https://jobs.opennash.com/companies/burlington-stores/jobs/4f8b9f08eac37b007969/) Burlington Stores · Edgewater Park, NJ ### [Director, Design Center Operations & End-User Services](https://jobs.opennash.com/companies/celestica/jobs/1d352bc0e13f5b0316c2/) Celestica · Richardson, TX, US ### [Sr Engineer - End User Services](https://jobs.opennash.com/companies/ulta-beauty/jobs/5137c4ab5d9196e4dbc0/) Ulta Beauty · Bolingbrook, Illinois OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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