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Geely Automobile Holdings · 上海市, 中国 +4 more

# 客情管理经理-极氪

上海市, 中国 +4 more 

Listed on Geely Automobile Holdings’s official careers site. Listed as of October 23, 2026. Check that it is still open and apply there.
[Apply on Geely Automobile Holdings’s careers site →](https://app.mokahr.com/social-recruitment/geely/102042#/job/9049a5c3-9b4b-4ca6-aef2-26532c784a30)

[OpenNash Jobs](https://jobs.opennash.com/) / [Geely Automobile Holdings](https://jobs.opennash.com/companies/geely-automobile-holdings/) / 客情管理经理-极氪

## Job description

### 岗位职责
- 负责区域投诉业务管理工作，对投诉准时关单率、投诉升级率、舆情等指标负责
- 给门店策略性指导意见，与各业务方联动，保障客诉舆情及时准确高效处置，提供合理建议及解决方案
- 对区域内多发案件进行识别分析，并联合区域对弱项进行改善，对店端进行培训指导，推动改善

### 负责面向一线区域的投诉处理培训，提升区域门店投诉处理能力 任职要求
- 1.从事汽车行业３年及以上 2.从实际客诉处理经验

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 23, 2026
- Last checked: Oct 23, 2026
- Listed for: Under a day
- Location: 上海市, 中国 +4 more[Apply on Geely Automobile Holdings’s careers site →](https://app.mokahr.com/social-recruitment/geely/102042#/job/9049a5c3-9b4b-4ca6-aef2-26532c784a30)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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