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GE Vernova · Multiple locations

# Customer Portfolio Manager Hybrid Services

Multiple locations Hybrid Full-time Manager or lead 

Listed on GE Vernova’s official careers site. Posted October 7, 2026. Check that it is still open and apply there.
[Apply on GE Vernova’s careers site →](https://gevernova.wd5.myworkdayjobs.com/Vernova_ExternalSite/job/Seoul/Customer-Portfolio-Manager-Hybrid-Services_R5053708-3)

[OpenNash Jobs](https://jobs.opennash.com/) / [GE Vernova](https://jobs.opennash.com/companies/ge-vernova/) / Customer Portfolio Manager Hybrid Services

## Job description

### Job Description

Summary The experienced site operations & contract performance manager serves as the primary interface between the customer and the project team, ensuring the delivery of high-quality maintenance services and operational excellence. This role holds "wing-to-wing" accountability for assigned contracts, including the management of resources, risk modeling, financial performance, and site safety. You will act as the single point of contact for the customer, ensuring service level agreements (SLAs) are met while driving long-term customer satisfaction and profitability.

Roles and Responsibilities Contract & Operations Management Operational Ownership: Oversee all on-site maintenance services, including preventive and remedial activities, field engineering support, and facility management.

### Contract Administration

Manage pre- and post-contractual administration, including terms and conditions, claims management, and risk modeling.

### Financial & Metric Stewardship

Ensure strict adherence to contract financial and technical specifications. Drive profitability while maintaining high standards for quality, volume, and timeliness.

### Proposal Support

Assist in sales campaigns, tender preparation, and project reviews, providing the analytical expertise to support new business acquisition.

### Customer Relationship & Leadership Single Point of Contact

Act as the primary liaison for the customer, facilitating clear communication, negotiating contract variations, and ensuring the timely resolution of technical and operational issues.

### Site Leadership

Serve as the authorized representative for site operations, with full responsibility for site safety management and regulatory compliance.

### Team Guidance

Lead functional teams and small projects, building consensus and mentoring junior staff. Influence cross-functional strategy by providing deep technical and business-driven insights.

### Strategic Influence & Innovation Process Improvement

Interpret complex business challenges and recommend best practices to improve product and service delivery.

### Data-Driven Decision Making

Utilize in-depth technical expertise and multi-source data analysis to solve complex operational problems and develop solutions that extend beyond standard parameters.

### Industry Awareness

Maintain an expert-level understanding of market trends, competitive positioning, and evolving technical standards to inform departmental strategy.

### Required Qualifications

Education & Experience: Master’s degree from an accredited university, or an undergraduate degree with 10+ years of relevant experience in Services & Contract Performance Management (CPM) and in Power Industry.

### Professional Certification

Must hold relevant professional engineering or safety licenses (e.g., Professional Engineer(기술사/기능사), Certified Engineer(기계공사기사), Industrial Safety Engineer(산업안전기사), or equivalent).

### Traveling

This is a hybrid role; mandatory travel to multiple customer sites.

### Desired Characteristics Leadership & Communication

Exceptional interpersonal skills with the ability to influence stakeholders, explain complex concepts, and build consensus.

### Ownership Mentality

Highly disciplined and self-managed; demonstrates "wing-to-wing" ownership and a proactive, action-oriented approach to problem-solving.

### Analytical Rigor

Demonstrated ability to analyze operational data and understand the underlying logic of service tools and operations data.

### Operational Agility

Proven track record of managing remote/site-based operations with a focus on responsiveness, productivity, and customer-centricity.

### Mindset

High-energy "doer" mentality; must be self-disciplined and capable of working autonomously in a remote/hybrid capacity.

### Additional Information Relocation Assistance Provided

No #LI-Remote - This is a remote position

## At a glance
- Posted by the employer: Oct 7, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 11 days
- Location: Multiple locations
- Work arrangement: Hybrid
- Employment type: Full-time[Apply on GE Vernova’s careers site →](https://gevernova.wd5.myworkdayjobs.com/Vernova_ExternalSite/job/Seoul/Customer-Portfolio-Manager-Hybrid-Services_R5053708-3)

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