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Gap, Inc. · Philadelphia, PA

# Asset Protection Service Representative - Columbus Crossing

Philadelphia, PA, United States Full-time 

Listed on Gap, Inc.’s official careers site. Posted August 14, 2026. Check that it is still open and apply there.
[Apply on Gap, Inc.’s careers site →](https://www.gapinc.com/en-us/Jobs/W71/42/Asset-Protection-Service-Representative-Columbus-C)

[OpenNash Jobs](https://jobs.opennash.com/) / [Gap, Inc.](https://jobs.opennash.com/companies/gap-inc/) / Asset Protection Service Representative - Columbus Crossing

## Job description

About the role As an Asset Protection Service Representative, you are the first point of contact in creating a safe, welcoming, and secure environment in our stores. Your presence on the sales floor and at store entrances helps deter theft, promote safety, and support a positive customer experience. You play a vital role in protecting the people, products, and brand experiences across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

Through your attentiveness and professionalism, you help ensure our stores are places where customers and employees feel safe, supported, and inspired. What you'll do
- Maintain a strong, visible presence at store entrances and throughout the sales floor to deter theft and promote a safe shopping environment.
- Greet customers with warmth and professionalism, offering assistance while remaining alert to potential safety or security concerns.
- Monitor customer behavior and store activity to identify suspicious actions and report them promptly to store leadership or Asset Protection partners.
- Support store teams during escalated customer situations by remaining calm, observant, and ready to assist as needed.
- Assist Asset Protection Coordinators during external theft incidents by observing and documenting events in accordance with company policy.
- Conduct regular checks of physical security systems such as doors, alarms, and surveillance equipment, reporting any issues immediately.
- Share relevant safety and loss-related information with store teams to raise awareness and support prevention efforts.
- Promote a culture of safety, inclusion, and accountability by modeling respectful, proactive behavior and encouraging others to do the same. Who you are
- Strong observational skills and attention to detail in a fast-paced retail environment.
- Ability to remain calm, professional, and customer-focused in high-pressure situations.
- Excellent interpersonal and communication skills; able to engage with customers and team members respectfully.
- Willingness to learn and consistently apply safety and security protocols.
- Flexible and adaptable to changing priorities and store needs.
- Passionate about creating a safe, inclusive, and welcoming environment for all.

## At a glance
- Posted by the employer: Aug 14, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 65 days
- Location: Philadelphia, PA, United States
- Employment type: Full-time[Apply on Gap, Inc.’s careers site →](https://www.gapinc.com/en-us/Jobs/W71/42/Asset-Protection-Service-Representative-Columbus-C)

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### [Retail Sales Associate - Columbus Crossing](https://jobs.opennash.com/companies/gap-inc/jobs/bc256fa1f0693ed5beba/)

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