[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Gap, Inc. · San Francisco, CA # Manager, Lifecycle Marketing - Banana Republic San Francisco, CA, United States Full-time Manager or lead $119,400.00 - $155,200.00 Marketing Listed on Gap, Inc.’s official careers site. Posted October 21, 2026. Check that it is still open and apply there. [Apply on Gap, Inc.’s careers site →](https://www.gapinc.com/en-us/Jobs/W37/92/Manager%2C-Lifecycle-Marketing-Banana-Republic) [OpenNash Jobs](https://jobs.opennash.com/) / [Gap, Inc.](https://jobs.opennash.com/companies/gap-inc/) / Manager, Lifecycle Marketing - Banana Republic ## Job description About the role We are seeking a dynamic and experienced Manager to be an essential role in continuous development, optimization and support for Banana Republic’s CRM and retention strategies. This data-driven, customer-focused individual will be an integral part of the CRM Retention marketing team whose objective is to understand customer behaviors that drive long term value, loyalty and engagement and identify opportunities for personalization across the customer lifecycle. ### What you'll do - Own the lifecycle roadmap - Own the lifecycle and triggered program portfolio across Email, SMS, & Push (including high-intent behavioral triggers, post-purchase and order communications, low in stock, and loyalty) across all verticals, including BR Specialty and BR Factory, with a distinct plan for each customer. Prioritize the highest-value customer moments over program count. Make the call on what to build, scale, fix, or stop. Own lifecycle across Email, SMS, and Push so programs work together across channels, not alongside each other. Partner with the teams that own batch communications so triggered and lifecycle programs complement them and customers get the right message at the right time. Diagnose performance and tell the story Own program-level performance reporting and know it cold. Diagnose what is moving and why, including year-over-year and week-over-week changes. Separate real efficiency gains from mix shifts and volume effects, and attributed demand from incremental demand. Reconcile data across sources and validate your numbers before they reach leadership. Translate results into clear business implications for senior leaders: what happened, why it matters, and what we are doing about it. Test and learn Build and run a test agenda tied to real strategic questions: what is incremental, which customer should receive what, and how much communication is productive. Read results carefully, know what a test actually proved, and make a clear scale, modify, or stop recommendation. Move toward customer-level contact strategy Help shape how we decide the best communication for a customer when they qualify for several at once. Evaluate decisions on demand, engagement, and file health together, not demand alone. Work with analytics and CRM partners to deepen personalization where it creates measurable value. Execute with rigor Run program builds, launches, and QA end to end with Digital Production, Brand and Content, Analytics, and our technology and vendor partners. Manage timelines and hold partners accountable. Escalate early, with a recommendation attached. Direct Mail (Retention) Full end-to-end management of our retention Direct Mail program, including audience selection, creative briefing, execution and measuring incrementality and ROI. Who you are What Great Looks Like Independent. You take an ambiguous problem from question to recommendation with minimal direction, and you bring solutions when you flag issues. Strategic. You connect the tactical decision to the bigger customer and business question. Analytical and precise. You are comfortable in the data, you check your own work, and you are careful not to claim more than the data supports. An owner. Results, quality, and follow-through are yours, and partners trust you to deliver. ### Qualifications Bachelor's degree 5+ years in lifecycle, CRM, or retention marketing, preferably in retail or e-commerce Hands-on experience owning triggered or lifecycle programs in an email service provider or marketing automation platform, as well as SMS and Push platforms for retail. Strong analytical skills, including advanced Excel and comfort working with large datasets. SQL and Adobe Analytics are a plus Working knowledge of test design and incrementality, and the judgment to separate correlation from causation Clear, concise written and verbal communication, with the ability to make complex results simple for senior audiences Proven ability to work across teams and navigate a large company Customer-obsessed, with a bias toward action Salary Range: $119,400.00 - $155,200.00 Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. ## At a glance - Posted by the employer: Oct 21, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 8, 2026 - Listed for: 18 days - Location: San Francisco, CA, United States - Employment type: Full-time - Pay: $119,400.00 - $155,200.00[Apply on Gap, Inc.’s careers site →](https://www.gapinc.com/en-us/Jobs/W37/92/Manager%2C-Lifecycle-Marketing-Banana-Republic) ## More jobs at Gap, Inc. ### [Manager, Multimedia Event Production – Bay Area](https://jobs.opennash.com/companies/gap-inc/jobs/2f62df93c549212454eb/) San Francisco, CA, United States ### [Manager, P2M Transformation - Digital Product Creation PMO](https://jobs.opennash.com/companies/gap-inc/jobs/ffb505e86e78ba5a0890/) San Francisco, CA, United States ### [Manager, P2M Transformation - Merch Planning & Inventory Optimization PMO](https://jobs.opennash.com/companies/gap-inc/jobs/5bed36e025c73cc35d41/) San Francisco, CA, United States ### [Manager, Site Merchandising Promo](https://jobs.opennash.com/companies/gap-inc/jobs/614de31745303e3cff2c/) San Francisco, CA, United States ### [Merchandise Assistant, Men's - Banana Republic](https://jobs.opennash.com/companies/gap-inc/jobs/f377d4e9ae7c5f0903dc/) San Francisco, CA, United States ## Similar jobs at other companies ### [Store Manager - Republic, PA Store #12079](https://jobs.opennash.com/companies/dollar-general/jobs/ecc06089edada04dc599/) Dollar General · Republic, PA, United States ### [Store Manager Candidate - Republic, PA Store #12079](https://jobs.opennash.com/companies/dollar-general/jobs/591f354f24d04210fbfa/) Dollar General · Republic, PA, United States ### [Driver Trainee in Sulphur, Kentucky, 40070 | Driver at Republic Services](https://jobs.opennash.com/companies/republic-services/jobs/c4a94ea26fc16a5b3994/) Republic Services · Sulphur, Kentucky ### [Operations Clerk in Marion, Illinois, 62959 | Operations Support at Republic Services](https://jobs.opennash.com/companies/republic-services/jobs/ab6ddd12e788f2afe08d/) Republic Services · Marion, Illinois ### [Collections Analyst (Dominican Republic) - CCA](https://jobs.opennash.com/companies/td-synnex/jobs/e2530157bcc8a2668807/) TD SYNNEX · Miramar, Florida, United States [Jobs in San Francisco, CA](/locations/us/ca/san-francisco/)[Jobs in California](/locations/us-ca/)[Marketing jobs](/functions/marketing/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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