[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Gallagher jobs](https://jobs.opennash.com/companies/gallagher/) · [Search jobs](/search/) Gallagher · Ridgeland, Mississippi # Senior Client Service Manager Ridgeland, Mississippi Full-time Manager or lead Customer Support Listed on Gallagher’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on Gallagher’s careers site →](https://usjobs-ajg.icims.com/jobs/60073/login) [OpenNash Jobs](https://jobs.opennash.com/) / [Gallagher](https://jobs.opennash.com/companies/gallagher/) / Senior Client Service Manager ## Job description Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. ### You’ll be backed by our digital ecosystem a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. ### Overview At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career. How you'll make an impact You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence. ### Here’s what you’ll do Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions. Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage. Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction. Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies. Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development. Conduct regular audits to ensure compliance with regulations and maintain high service standards. Oversee the accuracy and management of client and policy data using Gallagher’s systems. Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results. Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations. ### About You Here’s what you’ll bring to the role: Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience OR - High School degree/GED with a minimum of 10+ years of client service and/or claims management experience A Property and Casualty Insurance License. Proficiency in Microsoft Office. A desire to build relationships and deliver results. Adaptability and resilience in managing shifting priorities. A collaborative mindset to work with teams across Gallagher. ### Desired At least 1+ year of supervisory experience Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled) ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 2 days - Location: Ridgeland, Mississippi - Employment type: Full-time[Apply on Gallagher’s careers site →](https://usjobs-ajg.icims.com/jobs/60073/login) ## More jobs at Gallagher ### [Account Coordinator](https://jobs.opennash.com/companies/gallagher/jobs/aa59023276899ed0974b/) Liverpool, New York ### [Aerospace Client Service Manager](https://jobs.opennash.com/companies/gallagher/jobs/054125cf0b8d00a4c0ad/) Plano, Texas ### [Analyst](https://jobs.opennash.com/companies/gallagher/jobs/035e17ada742f1e0bd0b/) Mumbai, India +1 more ### [Assistant Manager-Client Services Account Management](https://jobs.opennash.com/companies/gallagher/jobs/3ebfab691f4ed5c52c81/) Mumbai, India ## Similar jobs at other companies ### [Client Service Advisor](https://jobs.opennash.com/companies/huntington-bank/jobs/11e6ee9bfc8ed18cda94/) Huntington Bank · Hagerstown, MD ### [Client Service Associate II](https://jobs.opennash.com/companies/jpmorganchase/jobs/9861d9bf71b8afa533e1/) JPMorganChase · Columbus, OH, United States ### [Client Service Implementation Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/05540db61529313e0382/) JPMorganChase · Chicago, IL, United States ### [Client Service Advisor - Merchant Services](https://jobs.opennash.com/companies/huntington-bank/jobs/39e26b25968a32a8f206/) Huntington Bank · Hagerstown, MD ### [Manager, BPS Client Service & Support](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/3e95a037af8be011f174/) Fidelity National Information (FIS) · Jacksonville, FL, United States of America OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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