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Gallagher · Batavia, New York

# Associate Client Service Manager

Batavia, New York Full-time Manager or lead Customer Support 

Listed on Gallagher’s official careers site. Posted May 27, 2026. Check that it is still open and apply there.
[Apply on Gallagher’s careers site →](https://usjobs-ajg.icims.com/jobs/53811/login)

[OpenNash Jobs](https://jobs.opennash.com/) / [Gallagher](https://jobs.opennash.com/companies/gallagher/) / Associate Client Service Manager

## Job description

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.

### You’ll be backed by our digital ecosystem

a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing.

We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

### Overview

At Gallagher, we’re looking for an Client Service Manager to join our Personal Lines team. In this role, you’ll lead efforts to deliver exceptional service and solutions to our clients. You’ll work closely with your team and clients to build strong relationships, solve challenges, and ensure every interaction adds value. This is your opportunity to grow your career while making a meaningful impact. How you'll make an impact You’ll take the lead in managing client relationships and ensuring their needs are met.

From guiding the renewal process to mentoring team members, you’ll play a key role in delivering high-quality solutions. You’ll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards.

### Here’s what you’ll do

Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions. Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage. Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.

Help your team address client risk management needs through consultative conversations and personalized strategies. Maintain accurate and up-to-date client and policy data using Gallagher’s systems. Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results. Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations. #LI-JW1

### About You

Here’s what you’ll bring to the role: Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience A Property and Casualty Insurance License. Proficiency in Microsoft Office. A desire to build relationships and deliver results. Adaptability and resilience in managing shifting priorities.

A collaborative mindset to work with teams across Gallagher. Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

## At a glance
- Posted by the employer: May 27, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 18, 2026
- Listed for: 144 days
- Location: Batavia, New York
- Employment type: Full-time[Apply on Gallagher’s careers site →](https://usjobs-ajg.icims.com/jobs/53811/login)

## More jobs at Gallagher

### [Client Service Director](https://jobs.opennash.com/companies/gallagher/jobs/bcd8a410b32d07589fcd/)

Batavia, New York

### [Client Service Manager, Commercial Lines](https://jobs.opennash.com/companies/gallagher/jobs/0a9f4a38540949605e4d/)

Batavia, New York

### [Personal Lines Client Service Manager I](https://jobs.opennash.com/companies/gallagher/jobs/ca249d76caf795634377/)

Batavia, New York

### [Commercial Lines Producer/Risk Advisor](https://jobs.opennash.com/companies/gallagher/jobs/eaad08545858a1d3da69/)

Batavia, New York

### [Account Coordinator](https://jobs.opennash.com/companies/gallagher/jobs/aa59023276899ed0974b/)

Liverpool, New York

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