[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Gallagher · Bangalore, India # Deputy Manager - Operations Management Bangalore, India Full-time Manager or lead Executive & Management Listed on Gallagher’s official careers site. Posted November 6, 2026. Check that it is still open and apply there. [Apply on Gallagher’s careers site →](https://indiajobs-ajg.icims.com/jobs/61158/login) [OpenNash Jobs](https://jobs.opennash.com/) / [Gallagher](https://jobs.opennash.com/companies/gallagher/) / Deputy Manager - Operations Management ## Job description Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. ### Overview Gallagher Service Center LLP is seeking a Team Manager – Non Voice to join the Non Voice Service Team. This role will report to the Process Manager and will play a key part in driving service delivery, team performance, and process improvement. The ideal candidate should have strong people management skills, prior non-voice international BPO/KPO experience, and a proven ability to lead a team effectively while maintaining high service standards. How you'll make an impact Responsibilities Lead and support the Non Voice Service Team at Gallagher Service Center LLP Report directly to the Process Manager Understand operational requirements and service expectations Research best practices and support the design and implementation of new processes and tools Build and maintain a team culture focused on exceptional customer service Motivate team members, ensure accountability, and drive results Monitor the performance and effectiveness of a team of Process Associates Prepare and share MIS reports as required Interact with customers and manage their queries professionally Provide day-to-day coordination of team activities Attend to and respond to written/electronic correspondence in a timely manner About you Qualifications Graduate / Post Graduate, preferably in Commerce Good academic record with 50% or above Excellent verbal and written communication skills Strong analytical skills Minimum 4 years of post-qualification experience in the BPO/KPO industry Must have international non-voice background only Should have handled 15–20 FTEs Candidate should have been in an Assistant Manager / Team Leader role on paper for at least 2 years Must have at least 1 year of on-paper Team Leader experience Candidate should be currently designated as a Team Leader Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled) ## At a glance - Posted by the employer: Nov 6, 2026 - First seen by OpenNash: Nov 8, 2026 - Last checked: Nov 8, 2026 - Listed for: 2 days - Location: Bangalore, India - Employment type: Full-time[Apply on Gallagher’s careers site →](https://indiajobs-ajg.icims.com/jobs/61158/login) ## Hiring at Gallagher - Open jobs: 1,233 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Gallagher jobs](https://jobs.opennash.com/companies/gallagher/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Gallagher ### [Deputy Manager - Service Support Management](https://jobs.opennash.com/companies/gallagher/jobs/b2450094f7be56895706/) Bangalore, India ### [Facility & Admin Executive](https://jobs.opennash.com/companies/gallagher/jobs/af37ea6ed6ff68e95746/) Bangalore, India ### [Lead Specialist - Bid Management](https://jobs.opennash.com/companies/gallagher/jobs/9d5f61c941455e1d6c79/) Bangalore, India ## Similar jobs at other companies ### [deputy boutique manager operations](https://jobs.opennash.com/companies/richemont/jobs/aa72374b07d6e693b628/) Richemont ### [Deputy Manager - Operations and Service](https://jobs.opennash.com/companies/bajaj-finserv/jobs/c6855f27bfcf023c9cf8/) Bajaj Finserv · Ahmedabad ### [Deputy Manager - Operations and Service](https://jobs.opennash.com/companies/bajaj-finserv/jobs/f33a7c5d4abd6ac29770/) Bajaj Finserv · Baramati ### [Branch:Deputy Branch Operations Head](https://jobs.opennash.com/companies/axis-bank/jobs/1b25a467aceec82efd36/) Axis Bank · New Delhi ### [Branch:Deputy Branch Operations Head](https://jobs.opennash.com/companies/axis-bank/jobs/7617d4fd00037cc7db81/) Axis Bank · Dehu Cantt Civil Township [Executive & Management jobs](/functions/executive-management/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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