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Galaxy Entertainment · 氹仔 / Taipa

# Ambassador - Mall Concierge Services

氹仔 / Taipa 

Listed on Galaxy Entertainment’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Galaxy Entertainment’s careers site →](https://www.mygalaxycareer.com/job/%E6%B0%B9%E4%BB%94-Taipa-Ambassador-Mall-Concierge-Services/59704844/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Galaxy Entertainment](https://jobs.opennash.com/companies/galaxy-entertainment/) / Ambassador - Mall Concierge Services

## Job description

### Position Summary

Provide proactive and interactive customer services with hotels and promenade information, which resulted to enhance the guests experience during the visit Primary Responsibility
- Greets and ensures that all guests are attended at all times in friendly and helpful manner and attempts to learn to use guest's name at every opportunity
- Maintains exemplary department standards of behavior and appearance and attitude
- Takes personal interest and pride to ensure that the serviec counter area as kept clean and in an orderly state at all times
- Has full knowlege of Hotel facilities / restaurants / shopping information
- Ensures guests receive prompt attention and request will be fulfilled immediately
- Provides information pertaining to Hotel's facitlties / restaurant and retail shops to be of interest to the guests
- Ensures the guests familiar the hotel's restaurants and retail shops operating hours and each outlet's specialty
- Ensures that all service counter equipments are accounted for and are always in good conditions
- Maintains a neat and tidy appearane at all times
- Assumes other duties assigned by management as required Requirements

### Knowledge and Skills
- Hotel / Shopping Mall facitities and guest service

### Education
- Hotel Hospitality Management or related discipline

### Experience
- Relevant experience of guest service in concierge is an advantage

### Personality
- Initiative, organized and detail-oriented, excellent communication and interpersonal skills

### Language
- Good command of both written and spoken in English, Cantonese and Mandarin
- Knowledge of another foreign language would be advantage

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 7 days
- Location: 氹仔 / Taipa[Apply on Galaxy Entertainment’s careers site →](https://www.mygalaxycareer.com/job/%E6%B0%B9%E4%BB%94-Taipa-Ambassador-Mall-Concierge-Services/59704844/)

## More jobs at Galaxy Entertainment

### [Agent - Front Desk](https://jobs.opennash.com/companies/galaxy-entertainment/jobs/0020c9a567a9f5a864ae/)

氹仔 / Taipa

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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