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Fujitsu

# Bangkok Cloud Operations & Hybrid Cloud Manager

Hybrid Manager or lead Operations 

Listed on Fujitsu’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
[Apply on Fujitsu’s careers site →](https://www.jobs.global.fujitsu.com/job/Bangkok-Cloud-Operations-&-Hybrid-Cloud-Manager/4258750/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Fujitsu](https://jobs.opennash.com/companies/fujitsu/) / Bangkok Cloud Operations & Hybrid Cloud Manager

## Job description

### JOB OVERVIEW

We are seeking a highly skilled Cloud Operations & Hybrid Cloud Manager who combines strong operations management, technical leadership, and multi-cloud expertise. The role is responsible for managing cloud and infrastructure operations across AWS, Microsoft Azure, Google Cloud Platform (GCP), and on-premise environments, while ensuring service reliability, SLA achievement, security compliance, customer satisfaction, and continuous improvement of managed services.

### KEY RESPONSIBILITIES
- Cloud Operations & Service Management
- Lead day-to-day cloud and infrastructure operations, including incident, problem, change, capacity, and availability management.
- Ensure service availability, performance, SLA compliance, operational governance, and customer satisfaction.
- Lead major incident management, root-cause analysis, post-incident reviews, and service improvement plans.
- Create, update, and maintain operation documents, runbooks, SOPs, service reports, and technical procedures.
- Multi-Cloud & Hybrid Infrastructure Management
- Oversee the deployment, maintenance, support, and optimization of infrastructure on AWS, Azure, GCP, and on-premise platforms.
- Develop and implement operating models for hybrid cloud environments, including connectivity, backup, monitoring, and disaster recovery.
- Manage infrastructure resource allocation, utilization, performance, and cost optimization across cloud and on-premise environments.
- Ensure operational readiness for new cloud solutions before transition to production support.
- Technical Leadership & Solution Support
- Act as a technical escalation point and consultant for complex hybrid cloud infrastructure issues.
- Support cloud architecture review, solution design, migration planning, and service transition activities.
- Collaborate with solution architects, project managers, security teams, and vendors to deliver reliable managed services.
- Security, Compliance & Governance
- Work with security teams to ensure cloud environments comply with internal policies, customer requirements, and external regulations.
- Review identity access controls, network security, backup, audit readiness, and cloud security posture.
- Drive standards and best practices for cloud governance, operational controls, and risk management.
- Automation, Monitoring & Continuous Improvement
- Evaluate and introduce new tools, technologies, and practices to improve operational efficiency and service quality.
- Drive automation initiatives using cloud-native automation, scripting, Infrastructure as Code, and ITSM workflow integration.
- Implement and improve monitoring, alerting, reporting, dashboards, and AIOps practices across hybrid cloud environments.
- Team Leadership, Vendor & Customer Management
- Lead, mentor, and develop the cloud operations team to meet high-performance standards and organizational goals.
- Manage resource planning, skill development, shift coverage, workload allocation, and performance follow-up.
- Coordinate with cloud service providers, infrastructure vendors, managed service partners, and key customers.
- Prepare operational reports and present service performance, risks, issues, and improvement plans to management and customers.

### QUALIFICATIONS

Education
- Bachelor degree or higher in Computer Science, Computer Engineering, Information Technology, Computer Business, or related fields.

### Experience
- Minimum 8-10 years of experience in infrastructure, cloud operations, technical support, managed services, or service delivery.
- Minimum 3-5 years of experience in team leadership, operations management, or service/project management.
- Experience managing enterprise customers, complex customer service issues, implementation projects, and mission-critical systems.
- Experience in multi-cloud and hybrid on-premise environments is required. Technical Knowledge and Experience Requirements

### In-depth knowledge of cloud technologies and platforms
- Microsoft Azure, AWS, Google Cloud Platform, private cloud, and hybrid cloud models.
- Strong knowledge of Windows Server, Linux, VMware vSphere/vCenter, Hyper-V, storage, backup, and disaster recovery solutions.
- Strong understanding of cloud architecture and best practices, including VMs, networking, IAM, SQL/PaaS services, RDS/database services, web applications, containers, and Kubernetes services.
- Solid knowledge of LAN/WAN, routing, switching, firewalls, VPN, load balancers, DNS, DHCP, and hybrid connectivity.
- Familiarity with monitoring and ITSM tools such as Azure Monitor, AWS CloudWatch, GCP Operations Suite, Zabbix, and Jira Service Management.
- Hands-on experience or strong knowledge in automation tools such as, Azure Automation, AWS Systems Manager, PowerShell,
- Knowledge of database platforms such as SQL Server concepts is an advantage.
- Understanding of security and compliance standards such as ISO27001, and cloud security best practices is an advantage.

### Certifications Preferred
- AWS Solutions Architect Associate/Professional, Microsoft Azure Administrator/Solutions Architect, Google Professional Cloud Architect, ITIL Foundation/ITIL 4, or equivalent certifications.

### Soft Skills
- Strong leadership, people management, coaching, and stakeholder management skills.
- Extensive troubleshooting, analytical thinking, and problem-solving skills.
- Good management, communication, negotiation, presentation, and executive reporting skills.
- Customer-service mindset with ability to deal with complex customer and vendor situations.
- Able to work under pressure and time constraints; able to work independently with minimum supervision.
- Well-organized and able to plan projects, maintenance initiatives, milestones, and service improvement activities.
- Good command of English and Thai.

### WORKING LOCATION
- Customer Site (Klong Toei, Bangkok or Jaroen nakorn, Bangkok / Hybrid Working Model as assigned by the company. #ASEAN2_Priority

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days
- Work arrangement: Hybrid[Apply on Fujitsu’s careers site →](https://www.jobs.global.fujitsu.com/job/Bangkok-Cloud-Operations-&-Hybrid-Cloud-Manager/4258750/)

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