[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Fujitsu jobs](https://jobs.opennash.com/companies/fujitsu/) · [Search jobs](/search/) Fujitsu # Technical Consultant- ITSM, CSM & ITOM Consulting Listed on Fujitsu’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Fujitsu’s careers site →](https://www.jobs.global.fujitsu.com/job/Pune-Technical-Consultant-ITSM%2C-CSM-&-ITOM-MH/4537050/) [OpenNash Jobs](https://jobs.opennash.com/) / [Fujitsu](https://jobs.opennash.com/companies/fujitsu/) / Technical Consultant- ITSM, CSM & ITOM ## Job description At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future. ### ServiceNow Technical Consultant Skills ITSM, CSM, ITOM Location: India (Pune / Chennai / Hyderabad / Noida / Bangalore) ### Experience 6-8 Years Employment Type: Full-Time About the RoleWe are seeking an experienced ServiceNow Technical Consultant with strong expertise in ITSM, Customer Service Management (CSM), and IT Operations Management (ITOM). The ideal candidate will play a key role in designing, developing, and implementing enterprise-scale ServiceNow solutions while collaborating with global stakeholders to solve complex business challenges. ### Key Responsibilities Design, develop, configure, and implement ServiceNow solutions across ITSM, CSM, and ITOM modules. Gather and analyze business requirements and translate them into scalable technical solutions.Configure and customize workflows, business rules, UI policies, client scripts, integrations, and Service Catalog items.Implement and support ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB. Design and develop CSM solutions covering Case Management, Customer Service Portals, Knowledge Management, and Omnichannel capabilities. Ensure CMDB governance, data quality, and alignment with ServiceNow best practices. Develop integrations using REST, SOAP, MID Server, IntegrationHub, and third-party applications. Perform system troubleshooting, root cause analysis, and performance optimization. Support solution architecture discussions, estimations, and technical documentation.Work closely with customers, architects, project managers, and cross-functional teams throughout the project lifecycle.Mentor junior developers and contribute to capability building initiatives. ### Required SkillsServiceNow Modules ITSM (Incident, Problem, Change, Request, Knowledge Management)CSM (Case Management, Customer Portal, Service Catalog, Knowledge Management)ITOM (Discovery, Service Mapping, Event Management, CMDB) ### Technical Skills ServiceNow Platform DevelopmentJavaScript, Glide APIFlow DesignerIntegrationHubREST & SOAP IntegrationsMID Server ConfigurationCMDB Design & AdministrationService Portal / Employee CenterPerformance Analytics (good to have) ### Functional Skills Business Requirement AnalysisSolution DesignStakeholder ManagementTechnical DocumentationAgile Delivery Methodology Qualifications: Bachelor’s degree in engineering, Computer Science, Information Technology, or related discipline.Minimum 5 years of hands-on ServiceNow development and implementation experience.Experience in Discovery, Service Mapping, and CMDB governance.Strong integration experience with enterprise applications.Excellent communication and customer-facing consulting skills. ### Preferred Certifications ServiceNow Certified System Administrator (CSA)Certified Application Developer (CAD) ### CIS-ITSMCIS-CSMCIS-Discovery and/or CIS-Service Mapping Desired Candidate Profile Strong problem-solving and analytical skills.Ability to work independently and lead technical discussions.Experience working in global delivery environments.Strong customer engagement and consulting mindset.Ability to mentor team members and drive technical excellence. At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days[Apply on Fujitsu’s careers site →](https://www.jobs.global.fujitsu.com/job/Pune-Technical-Consultant-ITSM%2C-CSM-&-ITOM-MH/4537050/) ## More jobs at Fujitsu ### [Bangkok Senior Application Consultant](https://jobs.opennash.com/companies/fujitsu/jobs/c4c46568b2684cb14102/) ### [Braga Sap Mm Senior Consultant 03](https://jobs.opennash.com/companies/fujitsu/jobs/34ca7582a6a758d481ea/) ### [Braga Sap Sd With Drc Senior Consultant 03](https://jobs.opennash.com/companies/fujitsu/jobs/9cadd2d2e24ea3b949b2/) ### [California Sap Warranty Techno Functional Consultant](https://jobs.opennash.com/companies/fujitsu/jobs/05735f04c4334a31b474/) ### [Consultant](https://jobs.opennash.com/companies/fujitsu/jobs/c6ef411775640a319253/) ## Similar jobs at other companies ### [ServiceNow ITSM Techno-Functional Consultant](https://jobs.opennash.com/companies/siemens-energy/jobs/f2d15ba722671faf885a/) Siemens Energy ### [Service Manager Itsm Dallas Texas United States](https://jobs.opennash.com/companies/equinix/jobs/63256730ebcb119de37a/) Equinix ### [Crowdstrike Technical Consultant](https://jobs.opennash.com/companies/accenture/jobs/b57d763c25981fe73677/) Accenture ### [Customer Support Manager (CSM) Sénior Equipements Aéronautiques H/F](https://jobs.opennash.com/companies/air-france-klm/jobs/5920d4b4bcad0de10c52/) Air France-KLM ### [Oracle Cloud ERP Finance Technical Consultant](https://jobs.opennash.com/companies/accenture/jobs/b6df3245fa680be52101/) Accenture [Consulting jobs](/functions/consulting/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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