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Fujitsu

# Chennai Technical Services Engineer Tn

Operations 

Listed on Fujitsu’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
[Apply on Fujitsu’s careers site →](https://www.jobs.global.fujitsu.com/job/Chennai-Technical-Services-Engineer-TN/4394250/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Fujitsu](https://jobs.opennash.com/companies/fujitsu/) / Chennai Technical Services Engineer Tn

## Job description

Job Description - Required

### Qualifications & Experience

Any Graduate (Japanese language qualification preferred) 6 to 9 years of relevant IT Operations / Service Delivery experience
- Proficiency in Japanese language (JLPT N2 or above) ITIL certified with a strong understanding of IT Service Management (ITSM) and IT operations Good knowledge of Microsoft Office applications
- Excellent communication, coordination, interpersonal, and presentation skills Experience in vendor management, reporting, and operational metrics/KPI management Experience in people management, team leadership, and workforce planning
- Ability to prepare and manage Work Breakdown Structures (WBS), resource schedules, and project plans PMP certification will be an added advantage Willingness to work in a 24x7 rotational shift environment from the Chennai office Extensive experience working with Japanese clients and stakeholders Experience in project transition, service transition, and knowledge transfer activities
- Strong understanding of end-to-end project delivery and operational governance

### Key Responsibilities
- Lead BAU (Business As Usual) and operational delivery activities
- Manage customer communications, negotiations, and stakeholder expectations
- Drive vendor governance and service performance management
- Perform resource planning, allocation, and scheduling to ensure optimal service delivery
- Ensure efficient execution and stabilization of transitioned services
- Track, analyse, and present operational metrics, KPIs, and management reports
- Mentor, groom, and develop team members to enhance operational capabilities
- Identify operational improvements and drive service excellence initiatives

### Technical Skills
- Strong understanding of IT infrastructure and support operations Experience in service delivery, incident management, problem management, and change management processes Good to have hands-on experience or knowledge of: Windows Administration Linux Administration Preferred Attributes
- Strong leadership and people management capabilities
- Excellent customer negotiation and stakeholder management skills
- Ability to manage multiple projects, priorities, and cross-functional teams
- Strong analytical, planning, and decision-making abilities Experience working in multicultural and Japanese client-facing environments
- Proven ability to drive operational excellence and continuous improvement

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days[Apply on Fujitsu’s careers site →](https://www.jobs.global.fujitsu.com/job/Chennai-Technical-Services-Engineer-TN/4394250/)

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