[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Ford Motor · Dunton, Essex, United Kingdom # Fleet Aftermarket Business Manager Dunton, Essex, United Kingdom Hybrid Full-time Manager or lead Marketing Listed on Ford Motor’s official careers site. Posted November 3, 2026. Check that it is still open and apply there. [Apply on Ford Motor’s careers site →](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/64341) [OpenNash Jobs](https://jobs.opennash.com/) / [Ford Motor](https://jobs.opennash.com/companies/ford-motor/) / Fleet Aftermarket Business Manager ## Job description At Ford, we don’t just make history, we make the future. Ford Pro is our dedicated commercial vehicle growth engine, delivering integrated solutions that keep commercial fleets running smoothly and efficiently. As a Fleet Aftermarket Business Manager, you will sit at the dynamic intersection of external commercial relationship management and modern, data-driven automotive operations. Acting as a strategic partner to our key fleet accounts, you will bridge the gap between Fleet Sales and the Ford Customer Service Division (FCSD). Rather than handling routine administration, you will focus on maximising vehicle uptime, driving customer retention, and proactively consulting with fleet operators to introduce tailored aftermarket products, maintenance packages, and connected vehicle capabilities. This role offers exceptional national visibility across Ford’s UK operations. Operating on a hybrid model, your time will be balanced between our state-of-the-art Dunton Campus (the engineering powerhouse behind the Ford Transit) and visiting fleet customers nationwide. Whether collaborating internally with Product Development, Warranty, and the FordLiive Centre, or meeting fleet directors on-site, you will be instrumental in safeguarding brand loyalty and keeping Britain’s businesses moving. ## Responsibilities ### Strategic Client Management & Retention Act as the dedicated aftermarket business partner for key commercial fleet clients; maintain regular consultative contact, protect the customer journey, and address service concerns before they impact brand loyalty. ### Uptime & Issue Resolution Partner closely with internal specialists, including Product Development, Warranty teams, and the FordLiive Centre to eliminate operational bottlenecks, resolve complex technical/service escalations, and maximise vehicle uptime. ### Proactive Aftermarket Growth Conduct regular, proactive customer visits nationwide to identify opportunities for selling value-added service solutions, genuine parts agreements, and extended maintenance offerings. ### Connected Vehicle & Data Insights Leverage Ford Pro connected vehicle tools and fleet data to deliver actionable insights to clients, predicting maintenance needs and enhancing fleet efficiency. ### Fleet Data Management Analyse and manipulate large fleet datasets, managing VIN lists, cross-referencing campaign data, and tracking service campaigns using advanced Microsoft Excel tools. ### Cross-Functional Collaboration Serve as the unified voice of the customer within Ford, feeding field insights directly back to Sales, FCSD leadership, and Quality engineering teams. ## Qualifications ### Essential Experience & Skills B2B Fleet or Automotive Service Experience: Proven track record in a customer-facing role within the automotive, fleet, or commercial transport sector (e.g., Fleet Aftermarket, Fleet Account Management, Fleet Sales, Fleet Business Development, or Dealer Service Operations). ### Consultative Relationship Management Demonstrated success in consultative selling, client retention, and managing multi-stakeholder relationships at operational and managerial levels. ### Advanced Data & Excel Competence Confident handling and manipulating vehicle/fleet datasets (e.g., managing VIN lists, advanced sorting/filtering, lookups, and reporting) to draw actionable business insights. ### Strong Communication & Influencing Skills Ability to navigate complex customer conversations, articulate technical or operational details clearly, and build collaborative bridges across cross-functional departments. ### Mobility & Commitment to Travel A full UK driving licence and willingness to travel nationwide for client meetings, alongside regular office attendance at our Dunton Campus. ### Desirable Familiarity with light commercial vehicles (LCVs), commercial fleet maintenance operations, or connected telematics platforms. Prior experience working within an automotive OEM or large commercial dealer network. ### Additional Information The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability. As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions. This position is based in Dunton, Essex and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements. #LI-JN3 ## At a glance - Posted by the employer: Nov 3, 2026 - First seen by OpenNash: Nov 8, 2026 - Last checked: Nov 8, 2026 - Listed for: 5 days - Location: Dunton, Essex, United Kingdom - Work arrangement: Hybrid - Employment type: Full-time[Apply on Ford Motor’s careers site →](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/64341) ## Hiring at Ford Motor - Open jobs: 915 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Ford Motor jobs](https://jobs.opennash.com/companies/ford-motor/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Ford Motor ### [GRC Analyst](https://jobs.opennash.com/companies/ford-motor/jobs/f4824344daf11ed26f0d/) Dunton, Essex, United Kingdom ### [HR Transformation Manager](https://jobs.opennash.com/companies/ford-motor/jobs/8ad56c61a86412bd00c7/) Dunton, Essex, United Kingdom ### [Head of Product Operations](https://jobs.opennash.com/companies/ford-motor/jobs/345f78485673a25780c2/) Dunton, Essex, United Kingdom ### [Head of Residual Value Risk](https://jobs.opennash.com/companies/ford-motor/jobs/47a42c9e777828ab583a/) Dunton, Essex, United Kingdom ### [Internal Control Analyst](https://jobs.opennash.com/companies/ford-motor/jobs/e42834f8eaa1e41140fe/) Dunton, Essex, United Kingdom ## Similar jobs at other companies ### [Aftermarket Sales Engineer](https://jobs.opennash.com/companies/ingersoll-rand/jobs/856d5016c120f3cd1a3b/) Ingersoll Rand · Malaysia ### [Sales Manager Africa - Automotive Aftermarket](https://jobs.opennash.com/companies/eaton/jobs/08336e0a73ba8e451cf1/) Eaton · Johannesburg, Gauteng, ZAF ### [Product Specialist (LV-MCC & Aftermarket)](https://jobs.opennash.com/companies/eaton/jobs/b7e003b7b694f011a0b7/) Eaton · Airdrie, Alberta, CAN ### [Specjalista ds. Komunikacji Marketingowej Aftermarket_Marketing Communication Specialist Aftermarket (Turbos & Thermal Technologies)](https://jobs.opennash.com/companies/borgwarner/jobs/654978f2a6b4e3432362/) BorgWarner · Rzeszow - Poland ### [Directeur Efficience des données et Performance Activité Aftermarket H/F / Data efficiency and Performance Director Aftermarket Activity M/W](https://jobs.opennash.com/companies/valeo/jobs/348ebc5774689c361701/) Valeo · Paris [Marketing jobs](/functions/marketing/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. [ OpenNash ](https://opennash.com/) AI-native services firm that builds custom software and 24/7 AI agents. OpenNash Jobs is an OpenNash Applied AI project. 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