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FirstRand · Gaborone

# Cash Centre Bulk Teller x 5

Gaborone Full-time 

Listed on FirstRand’s official careers site. Posted October 29, 2026. Check that it is still open and apply there.
[Apply on FirstRand’s careers site →](https://firstrand.wd3.myworkdayjobs.com/FRB/job/Gaborone/Cash-Centre-Bulk-Teller-7_R53530)

[OpenNash Jobs](https://jobs.opennash.com/) / [FirstRand](https://jobs.opennash.com/companies/firstrand/) / Cash Centre Bulk Teller x 5

## Job description

### Job Description

To provide excellent service by processing customers transactions in a quick, correct and efficient manner according to specified procedures
- Demonstrate cost consciousness and awareness of personal contribution to costs and productivity
- Identify and escalates potential risks that may lead to increased costs
- Prevent wastage and identify process improvements to contain and reduce costs
- Adhere to Organisational values and service standards and interact with and communicate with customers accordingly
- Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed time lines and Service Level Agreements
- Meet set turnaround times while ensuring own availability, reliability and accuracy
- Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability
- Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service
- Execute own work in accordance with the organisational values and code of ethics Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution
- Identify and escalate risk as normal part of work
- Provide timeous reports on operations, performance and audit findings
- Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability
- Seek out regular performance feedback and put actions in place to improve and enhance performance
- Identify activities to address own development gaps
- Create own personal development plan and review plan with team leader or manager
- Understand which competencies and skills are required to be mastered to ensure personal development and performance
- Keep abreast of learning opportunities, changing products and trends
- Contribute to teamwork and inclusivity by working together to achieve team goals Value individual contributions and respects diversity in the team Share information and knowledge that benefits the team Important Closing Date Note
- Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 10/11/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan.

The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

## At a glance
- Posted by the employer: Oct 29, 2026
- First seen by OpenNash: Oct 30, 2026
- Last checked: Oct 30, 2026
- Listed for: 1 day
- Location: Gaborone
- Employment type: Full-time[Apply on FirstRand’s careers site →](https://firstrand.wd3.myworkdayjobs.com/FRB/job/Gaborone/Cash-Centre-Bulk-Teller-7_R53530)

## Hiring at FirstRand
- Open jobs: 128
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 23, 2026

[All FirstRand jobs](https://jobs.opennash.com/companies/firstrand/) · [Weekly hiring report](/reports/hiring/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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