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First Citizens Bank (NC) · Nampa, Idaho

# Sales & Service Representative (Bank Teller)

Nampa, Idaho Full-time Sales 

Listed on First Citizens Bank (NC)’s official careers site. Posted September 30, 2026. Check that it is still open and apply there.
[Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35794/login)

[OpenNash Jobs](https://jobs.opennash.com/) / [First Citizens Bank (NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/) / Sales & Service Representative (Bank Teller)

## Job description

### Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

### The successful candidate will demonstrate

Communication Skills

### Interpersonal
- Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution

### Responsibilities & Qualifications

Duties & Responsibilities: Service Standards
- Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.

### Operations and Administration
- Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines.

Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

### Position Specific Skills

Financial literacy
- Knowledge of retail banking products and services Qualifications: Minimum Required Education and Experience: High School Diploma or GED and years' experience in 6 months customer service Preferred Skills and Experiences: Sales
- 1+ years of cash-handling experience Prior banking experience Additional Information Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

More information can be found at [https://jobs.firstcitizens.com/benefits](https://jobs.firstcitizens.com/benefits).

## At a glance
- Posted by the employer: Sep 30, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 17 days
- Location: Nampa, Idaho
- Employment type: Full-time[Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35794/login)

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