[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All First Citizens Bank (NC) jobs](https://jobs.opennash.com/companies/first-citizens-bank-nc/) · [Search jobs](/search/) First Citizens Bank (NC) · Kernersville, North Carolina # Licensed Financial Services Representative (Personal Banker) Kernersville, North Carolina Full-time Finance & Accounting Listed on First Citizens Bank (NC)’s official careers site. Posted September 22, 2026. Check that it is still open and apply there. [Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35649/login) [OpenNash Jobs](https://jobs.opennash.com/) / [First Citizens Bank (NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/) / Licensed Financial Services Representative (Personal Banker) ## Job description ### Overview A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real estate secured); as well as identifying and referring sales opportunities to the appropriate bank partner. This role supports the fulfillment of certain consumer investment needs. ### Qualities of a successful candidate Sales Outreach: Self-starter that is disciplined enough to manage daily calling activity to achieve required results. Communication Skills ### Interpersonal - Comfortable and confident with proactively engaging in conversation. ### Customer Service Skills Builds trust and confidence with clients. ### Adaptability Has the ability to learn and adapt quickly to new information and technology. ### Teamwork Strives to build strong working relationships with those on their team as well as cross-functional relationships. ### Influence Capable of building rapport with different personalities to drive positive results. ### Agility Able to process information and move quickly through problem resolution. This position can be filled as licensed or non-licensed. ### Responsibilities & Qualifications Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions. ### Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities. ### Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance. ### Position Specific Skills Application of a structured sales process Providing financial guidance and expertise Financial literacy Knowledge of retail banking products and services Builds productive relationships Sales Outreach Communication (Written and Verbal) ### Qualifications Minimum Required Education and Experience: Bachelor's Degree and 1 years' experience in Sales, customer service, or lending OR High School Diploma or GED/Equivalent and 5 years' experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program Preferred Area of Experience: Financial services sales, telephone sales; one year experience in a licensed sales role Required Licenses or Certifications: Must have or acquire Series 6 or 7, 63, and state specific life insurance licenses within a reasonable timeframe of hire date Additional Information Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at [https://jobs.firstcitizens.com/benefits](https://jobs.firstcitizens.com/benefits). ## At a glance - Posted by the employer: Sep 22, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 25 days - Location: Kernersville, North Carolina - Employment type: Full-time[Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35649/login) ## More jobs at First Citizens Bank (NC) ### [2027 Summer Intern - Accounting & Business Systems (Morristown, NJ)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/3ebe57adf551beb7179d/) Morristown, New Jersey ### [2027 Summer Intern - Accounting Business Systems Analyst (Raleigh, NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/0d6b7c40666499311963/) Raleigh, North Carolina ### [2027 Summer Intern - Audit (Charlotte, NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/05bc116430a6627362c7/) Charlotte, North Carolina ### [2027 Summer Intern - Audit (Raleigh, NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/e307f9b890950423e669/) Raleigh, North Carolina ### [2027 Summer Intern - CIT Rail Financial Operations (Chicago, IL)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/94a51e52c66270235e8e/) Chicago, Illinois ## Similar jobs at other companies ### [Licensed Financial Services Representative](https://jobs.opennash.com/companies/charles-schwab/jobs/d454acbf273f323e96a9/) Charles Schwab · Austin, TX ### [Licensed Financial Services Representative](https://jobs.opennash.com/companies/charles-schwab/jobs/d87b6130d4913b6d82aa/) Charles Schwab · Omaha, NE ### [Financial Recovery Representative II (Default Services)](https://jobs.opennash.com/companies/huntington-bank/jobs/985287d7eb1d7c10436c/) Huntington Bank · Chicago, IL Dallas, TX Denver, CO Columbus, OH Detroit, MI Minnetonka, MN Charlotte, NC Akron, OH Tupelo, MS ### [Treasury Services Accountant-Associate Financial Analyst or Financial Analyst](https://jobs.opennash.com/companies/sentry-insurance/jobs/b8187b7466c37fb13a5d/) Sentry Insurance · Stevens Point, WI ### [Treasury Services/Investment Accounting-Associate Financial Analyst or Financial Analyst](https://jobs.opennash.com/companies/sentry-insurance/jobs/f24726daba43c565dd4d/) Sentry Insurance · Stevens Point, WI OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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