[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All First Citizens Bank (NC) jobs](https://jobs.opennash.com/companies/first-citizens-bank-nc/) · [Search jobs](/search/) First Citizens Bank (NC) · Raleigh, North Carolina +2 more # Business Systems Analyst II Raleigh, North Carolina +2 more Full-time Operations Listed on First Citizens Bank (NC)’s official careers site. Posted October 7, 2026. Check that it is still open and apply there. [Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35852/login) [OpenNash Jobs](https://jobs.opennash.com/) / [First Citizens Bank (NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/) / Business Systems Analyst II ## Job description ### Overview As First Citizens Bank continues to grow and mature within the Large Financial Institution (LFI) space, we are investing in greater resilience, responsiveness, and operational discipline across our technology and business landscape. The Operational Readiness Specialist ensures that new projects, systems, processes, or facilities are fully prepared for safe, efficient, and successful operation prior to launch. This role bridges the gap between project delivery and ongoing operations, coordinating stakeholders, validating requirements, identifying risks, and confirming that all people, processes, and tools are in place for a seamless transition. ### Responsibilities & Qualifications Responsibilities Readiness Planning: Develop and maintain operational readiness plans, checklists, and transition frameworks to support successful project rollout. ### Cross-Functional Coordination Collaborate with operations, business units, SRE teams and project teams to align deliverables, requirements, and expectations. ### Risk Identification & Mitigation Identify operational risks, gaps, and dependencies; recommend and track mitigation actions. ### Process & Procedure Development Ensure operational procedures, workflows, SOPs, and contingency plans are created, validated, and approved prior to go-live. ### Training & Competency Coordinate and validate staff training, competency assessments, and resource readiness. ### Documentation & Handover Ensure all operational documentation is complete, accurate, and transferred to operational teams. ### Performance Metrics Develop and track readiness KPIs and provide regular status reports to leadership. ### Continuous Improvement Capture lessons learned and contribute to improving the organization’s operational readiness framework and methodologies. ### Qualifications Bachelor’s degree in business, operations management, engineering, project management, or related field (or equivalent experience). 3–5+ years experience in operations, project coordination, commissioning, or process improvement. Strong understanding of operational workflows and change management. Demonstrated experience managing cross-functional stakeholders. Excellent problem-solving and risk-assessment skills. Strong communication, organization, and documentation abilities. Familiarity with project management methodologies is an asset. Industry-specific certifications (e.g., Lean, Six Sigma, ITIL, PMP) are beneficial. ### Core Competencies Strategic and analytical thinking Attention to detail Collaboration and stakeholder management Adaptability in fast-paced environments Process-oriented mindset Strong facilitation and communication skills Additional Information Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at [https://jobs.firstcitizens.com/benefits](https://jobs.firstcitizens.com/benefits). ## At a glance - Posted by the employer: Oct 7, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 10 days - Location: Raleigh, North Carolina +2 more - Employment type: Full-time[Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35852/login) ## More jobs at First Citizens Bank (NC) ### [2027 Summer Intern - ABL (New York, NY or Charlotte, NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/8ebea0ba1a41b2a97c0b/) New York +1 more ### [2027 Summer Intern - Allowance (Charlotte, NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/a31353f33c89780c6180/) Charlotte, North Carolina ### [2027 Summer Intern - Enterprise Sourcing (Raleigh, NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/0eca2f83fc2ca4a81e8b/) Raleigh, North Carolina ### [2027 Summer Intern - External Reporting (Raleigh, NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/429cc57361ab424bbe21/) Raleigh, North Carolina ### [2027 Summer Intern - General Bank/Business Risk & Controls (Raleigh, NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/jobs/55ce66e1bbbb2cfc97c0/) Raleigh, North Carolina ## Similar jobs at other companies ### [Oracle ERP Business Systems Analyst](https://jobs.opennash.com/companies/fortinet/jobs/8635d8c4d21b8233f45f/) Fortinet · Sunnyvale, CA, United States ### [Business Systems Analyst Internship](https://jobs.opennash.com/companies/trane-technologies/jobs/91165d772c53a40d5a4b/) Trane Technologies · La Crosse, Wisconsin, United States of America ### [Systems Integration Business Analyst Sr - E3](https://jobs.opennash.com/companies/lockheed-martin/jobs/899a539b79d4d5b37190/) Lockheed Martin · Ventura, CA, Orlando, FL, Fort Worth, TX ### [Analyst Lead, Business Systems Analysis](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/fcd940e3e153afda8246/) Fidelity National Information (FIS) · Jacksonville, FL, United States of America ### [Business Systems Analyst Sr Lead](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/b5cc2bbacf0844bec203/) Fidelity National Information (FIS) · Jacksonville, FL, United States of America OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)