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First Citizens Bank (NC) · Greenville, North Carolina

# Sales Support Specialist (Commercial Lending Assistant)

Greenville, North Carolina Full-time Sales 

Listed on First Citizens Bank (NC)’s official careers site. Posted September 24, 2026. Check that it is still open and apply there.
[Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35720/login)

[OpenNash Jobs](https://jobs.opennash.com/) / [First Citizens Bank (NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/) / Sales Support Specialist (Commercial Lending Assistant)

## Job description

### Overview

First Citizens Bank has an incredible opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role is an integral part of our team partnering with Commercial and/or Business Banking groups in the sales, servicing and management of clients and loan portfolios.

### Responsibilities & Qualifications

Ongoing Sales Support: Provide ongoing sales support to Lenders which includes identifying sales and cross-sell opportunities, coordinating materials for presentations, setting up sales calls as needed, maintaining prospect lists and making joint calls as required.

### Documentation Support and Accuracy

Originates, processes and ensures accuracy of loan documentation for closings. This includes entering financial information into the loan system and ensuring that all necessary documentation is included in the loan package prior to closing.

### Ongoing Credit Servicing Support and Accuracy

Resolving documentation exception issues, maintaining service levels, updating financial statements and preparing files for all portfolio reviews. Run reports to track maturing lines/loans and service levels.

### Monitoring of Past Due Credits

Communicate, report and follow up on portfolio past dues to ensure they remain current, while maintaining customer contact.

### Ongoing Customer Service/Office Support

Coordinates opening of deposit and other banking services with branch partners. Handles customer requests for information and problem resolution.

### Position Specific Skills

Sales Support Commercial Loans Communication (Written and Verbal)

### Detail oriented Process-Oriented Qualifications

Minimum Required Education and Experience: Bachelor's Degree OR High School Diploma or GED/Equivalent and 4 years' experience in Sales, or Customer Service, or Operations.

### Preferred Qualifications

Experience in commercial loan documentation, commercial lending support or other banking position. Proficient in Microsoft Excel, PowerPoint, Outlook and other office support systems and programs. Experience in paralegal support. Additional Information Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

More information can be found at [https://jobs.firstcitizens.com/benefits](https://jobs.firstcitizens.com/benefits).

## At a glance
- Posted by the employer: Sep 24, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 23 days
- Location: Greenville, North Carolina
- Employment type: Full-time[Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35720/login)

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