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First Citizens Bank (NC) · Murphy, North Carolina

# Float Sales & Service Representative (Float Teller)

Murphy, North Carolina Full-time Sales 

Listed on First Citizens Bank (NC)’s official careers site. Posted October 8, 2026. Check that it is still open and apply there.
[Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35925/login)

[OpenNash Jobs](https://jobs.opennash.com/) / [First Citizens Bank (NC)](https://jobs.opennash.com/companies/first-citizens-bank-nc/) / Float Sales & Service Representative (Float Teller)

## Job description

### Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

### The successful candidate will demonstrate

Communication Skills

### Interpersonal
- Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution This is a float position and will require travel to provide coverage to 4 branches in the Murphy, Cherokee, Hayesville, and Franklin area(s).

Mileage will be reimbursed. At First Citizens Bank, we believe meaningful careers are built through meaningful relationships. For more than 125 years, we've supported our clients, communities and colleagues through a culture rooted in connection, collaboration and long-term success.

### Responsibilities & Qualifications

Duties & Responsibilities: Service Standards
- Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.

### Operations and Administration
- Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines.

Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

### Position Specific Skills

Financial literacy Knowledge of retail banking products and services Communication (Written and Verbal)

### Transaction Processing Branch Banking Operations Qualifications

Minimum Required Education and Experience: High School Diploma or GED and 6 months experience in customer service Preferred Area of Experience: Sales Required Licenses or Certifications: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Additional Information Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

More information can be found at [https://jobs.firstcitizens.com/benefits](https://jobs.firstcitizens.com/benefits).

## At a glance
- Posted by the employer: Oct 8, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 9 days
- Location: Murphy, North Carolina
- Employment type: Full-time[Apply on First Citizens Bank (NC)’s careers site →](https://external-firstcitizens.icims.com/jobs/35925/login)

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