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Fidelity National Information (FIS)

# Production Service Technician III / Associate III, Production Support

Columbus, OH, United States of America Skilled Trades & Maintenance 

Listed on Fidelity National Information (FIS)’s official careers site. Posted October 2, 2026. Check that it is still open and apply there.
[Apply on Fidelity National Information (FIS)’s careers site →](https://careers.fisglobal.com/us/en/job/FIGLUSJR0308770EXTERNAL/Production-Service-Technician-III-Associate-III-Production-Support)

[OpenNash Jobs](https://jobs.opennash.com/) / [Fidelity National Information (FIS)](https://jobs.opennash.com/companies/fidelity-national-information-fis/) / Production Service Technician III / Associate III, Production Support

## Job description

### Position Type

Full time Type Of Hire: Experienced (relevant combo of work and education)

### Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

### Job Profile Summary

Resolves complex and escalated incidents, demonstrating proficiency in advanced troubleshooting techniques to ensure swift incident resolution and minimal impact on production. Conducts thorough root cause analyses for critical incidents, implementing preventive measures to enhance system reliability and prevent recurrence. Works closely with software development and DevOps teams to understand intricate application designs, codebase, and deployment processes.

### Shift

What you will be doing: Utilizes basic equipment as part of diagnostic testing, to include: pressure gauges, calipers, and digital voltage meters. Trains on more complex equipment (O-scopes, c omputer based diagnostic tools, etc.) used in diagnostic testing by a ssisting in actual evaluations and i ssue assessment. Makes adjustments and repairs for b asic to routine and occasionally complex equipment problems. Makes recommendations for repair of mechanical and electronic production equipment.

Works on mail sort, unwinder, and folder units while building experience on pressure sealer, punch and perforation, folder, cutting, and bursting units. Makes repairs on 3 phase motors, pneumatic, hydraulic, PLC, gears, chains, pumps and conveyors, as directed. Recommends and documents preventive maintenance according to equipment specifications. Records downtime in database. Acquires ability to read and interpret schematics and blueprints of equipment.

Installs and updates basic equipment software and hardware.

### What you will need

High school diploma or GED Electromechanical troubleshooting: Ability to diagnose mechanical, electrical, pneumatic, sensor, motor, and control-system failures on automated production equipment.

### Mechanical repair

Experience replacing and adjusting belts, bearings, rollers, chains, sprockets, pulleys, motors, actuators, assemblies, and other machine components.

### Electrical troubleshooting

Ability to troubleshoot wiring, connectors, power supplies, switches, motors, I/O boards, control boards, and related electrical components.

### Sensors and controls

Experience diagnosing photoelectric sensors, proximity sensors, interlocks, safety circuits, actuators, encoders, and machine I/O.

### Automated production equipment

Experience maintaining high-speed manufacturing, mailing, inserting, printing, packaging, or similar automated equipment.

### Root-cause troubleshooting

Ability to systematically isolate failures rather than relying solely on part replacement—for example, tracing intermittent jams, communication faults, motor errors, safety-chain faults, and material-handling problems.

Strongly preferred if you have: Prefer 4 years fast production machine experience.

### What we offer you

At FIS, you can grow your career as far as you want to take it.

### Here’s what else we offer

Opportunities to make an impact in fintech Personal and professional learning Inclusive, diverse work environment Resources to give back to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply.

If you are made a conditional offer of employment, you will be required to undergo a drug test.

### ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

## At a glance
- Posted by the employer: Oct 2, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 17 days
- Location: Columbus, OH, United States of America[Apply on Fidelity National Information (FIS)’s careers site →](https://careers.fisglobal.com/us/en/job/FIGLUSJR0308770EXTERNAL/Production-Service-Technician-III-Associate-III-Production-Support)

## More jobs at Fidelity National Information (FIS)

### [Machine Operator I](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/cc8762c404f91230ee76/)

Columbus, OH, United States of America

### [Production Control Specialist / Production Operations Associate III](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/b374c72641ef48c39798/)

Columbus, OH, United States of America

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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