[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Fidelity National Information (FIS) jobs](https://jobs.opennash.com/companies/fidelity-national-information-fis/) · [Search jobs](/search/) Fidelity National Information (FIS) # Client Services Analyst Senior Avenida John Dalton, Techno Park Campinas, Campinas- SP, Brazil Senior individual contributor Customer Support Listed on Fidelity National Information (FIS)’s official careers site. Posted August 10, 2026. Check that it is still open and apply there. [Apply on Fidelity National Information (FIS)’s careers site →](https://careers.fisglobal.com/us/en/job/FIGLUSJR0308249EXTERNAL/Client-Services-Analyst-Senior) [OpenNash Jobs](https://jobs.opennash.com/) / [Fidelity National Information (FIS)](https://jobs.opennash.com/companies/fidelity-national-information-fis/) / Client Services Analyst Senior ## Job description ### Position Type Full time Type Of Hire: Experienced (relevant combo of work and education) What Part Will You Play? Acts as a top-level specialist in Client Services, providing strategic guidance and leadership to ensure proper treatment of moderately complex client inquiries. To be assigned as contact with the client to either resolve client’s issue or propose definition of client’s problem for subsequent action. Continues knowledge transfer for resolving client (and multi-client) issues in accordance with the Issue Resolution Methodology. Includes clarifying impact with clients, validating through internal research, facilitating technical interactions, tracking issue status, validating corrective actions and proposing communication of the resolution to the client. Participates in the calls with technical, account management, vendors and/or the client when necessary, and updates issue tracking systems, while keeping the client informed. Begins to analyze and evaluate client-initiated changes, including options maintenance requests, through client consultation about best practices and internal research. ### Minimum Qualifications Bachelor's degree in Information Technology or related field. Previous experience consulting with clients to meet business needs and in technical interactions to solve issues and analyze requests. Ability to understand and communicate technical changes in easy-to-understand business terms. Advanced English level for speaking, listening and writing. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass ## At a glance - Posted by the employer: Aug 10, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: 70 days - Location: Avenida John Dalton, Techno Park Campinas, Campinas- SP, Brazil[Apply on Fidelity National Information (FIS)’s careers site →](https://careers.fisglobal.com/us/en/job/FIGLUSJR0308249EXTERNAL/Client-Services-Analyst-Senior) ## More jobs at Fidelity National Information (FIS) ### [Business Systems Analyst Senior Lead](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/278a343df03cd53db3b3/) Avenida John Dalton, Techno Park Campinas, Campinas- SP, Brazil ### [LATAM Technical Sales Advisor - Payments industry](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/991d6946dc5832d29776/) Avenida John Dalton, Techno Park Campinas, Campinas- SP, Brazil ### [Analyst I, Client Services](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/88de64d1bcb1f814fd95/) Riverfront Campus, Columbus, GA, United States of America ### [Associate I, Client Contact](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/32e45182901425fbc624/) Stellar IT Park, Noida-, Uttar Pradesh, India ### [Associate II, BPS Client Service & Support](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/2e96d20ce75297202453/) I Park, Udyog Vihar, Phase -IV, Gurugram-, Haryāna, India ## Similar jobs at other companies ### [VP Client Services/Client Services Manager](https://jobs.opennash.com/companies/hsbc-holdings/jobs/fe8e2547e99a2faaa17b/) HSBC Holdings · Taipei, Taipei City, Taiwan ### [client services intern](https://jobs.opennash.com/companies/richemont/jobs/7472122a5c25a379876b/) Richemont ### [manager client services](https://jobs.opennash.com/companies/richemont/jobs/dc956b37791f5ce40a91/) Richemont ### [(UAE Nationals Only) Client Services Manager -MG Client Coverage](https://jobs.opennash.com/companies/mashreq-bank/jobs/6b4c98198ad7618b3234/) Mashreq Bank · United Arab Emirates ### [Analyst - Client Managed Services - Business Services](https://jobs.opennash.com/companies/nasdaq/jobs/878593bafb65a215b87b/) NASDAQ · India - Mumbai - Maharashtra OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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