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Fidelity National Information (FIS)

# Associate II, Securities Operations

Westend Centre III, Sector II, Aundh, Pune-, Mahārāshtra, India Operations 

Listed on Fidelity National Information (FIS)’s official careers site. Posted July 15, 2026. Check that it is still open and apply there.
[Apply on Fidelity National Information (FIS)’s careers site →](https://careers.fisglobal.com/us/en/job/FIGLUSJR0308019EXTERNAL/Associate-II-Securities-Operations)

[OpenNash Jobs](https://jobs.opennash.com/) / [Fidelity National Information (FIS)](https://jobs.opennash.com/companies/fidelity-national-information-fis/) / Associate II, Securities Operations

## Job description

### Position Type

Full time Type Of Hire: Experienced (relevant combo of work and education) Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

### About Team

Transaction processing, Blended Process. The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, ​overall record keeping. What you will be doing Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action.

Performing quality control activities to ensure quality standards are met.

Producing template email or written correspondence to customers, when appropriate Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality Adhering to all fund/company policies and regulatory controls/requirement Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service Guiding/mentoring peers on less complex processes
- Excellent customer service skills that build high levels of customer satisfaction
- Strong phone, verbal and written communication skills, along with active listening Customer focus and adaptability to different personality types
- Demonstrates effective people skills and sensitivities when dealing with others
- Ability to work both independently and in a team environment What you bring
- Excellent communication and interpersonal skills
- Excellent knowledge of Customer Services; Global mindset (Desirable) 1 to 3 Years of experience from international calling process Ready to work in night shifts (5 days in a week) Temporary work from home.

Flexible to work in office environment post operations begin in office What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunity Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

## At a glance
- Posted by the employer: Jul 15, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 96 days
- Location: Westend Centre III, Sector II, Aundh, Pune-, Mahārāshtra, India[Apply on Fidelity National Information (FIS)’s careers site →](https://careers.fisglobal.com/us/en/job/FIGLUSJR0308019EXTERNAL/Associate-II-Securities-Operations)

## More jobs at Fidelity National Information (FIS)

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### [Senior QA Automation Engineer (5+ Years in Automation Testing-Playwright/Selenium, API Testing, REST Assured)](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/217dc3ff4889e2a7dc68/)

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### [Associate III, Securities Operations(Dealer Services / Main Office Services (MOS))](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/17f74574ee51fb360ade/)

Westend Centre III, Sector II, Aundh, Pune-, Mahārāshtra, India

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