[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Fidelity National Information (FIS) jobs](https://jobs.opennash.com/companies/fidelity-national-information-fis/) · [Search jobs](/search/) Fidelity National Information (FIS) · Pune, Mahārāshtra, India +1 more # Financial Services Account Associate II (International calling and Transfer agency) Pune, Mahārāshtra, India +1 more Full-time Finance & Accounting Listed on Fidelity National Information (FIS)’s official careers site. Posted October 10, 2026. Check that it is still open and apply there. [Apply on Fidelity National Information (FIS)’s careers site →](https://careers.fisglobal.com/us/en/job/FIGLUSJR0310194EXTERNAL/Financial-Services-Account-Associate-II-International-calling-and-Transfer-agency) [OpenNash Jobs](https://jobs.opennash.com/) / [Fidelity National Information (FIS)](https://jobs.opennash.com/companies/fidelity-national-information-fis/) / Financial Services Account Associate II (International calling and Transfer agency) ## Job description ### Position Type Full time Type Of Hire: Experienced (relevant combo of work and education) ### Job Posting Description About Team The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, calls & correspondence etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, liquidation & overall record keeping. ### What you will be doing Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action. Performing quality control activities to ensure quality standards are met. Producing template email or written correspondence to customers, when appropriate Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality Adhering to all fund/company policies and regulatory controls/requirement Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service Guiding/mentoring peers on less complex processes - Excellent customer service skills that build high levels of customer satisfaction - Strong phone, verbal and written communication skills, along with active listening Customer focus and adaptability to different personality types - Demonstrates effective people skills and sensitivities when dealing with others - Ability to work both independently and in a team environment What you Bring: Excellent communication and interpersonal skills - Excellent knowledge of Customer Services; Global mindset (Desirable) Fresher or 1 to 2 Years of experience from international calling process Shift timing – 7:30 PM to 4:30 AM and Hybrid model. ### What we offer you A career at FIS is more than just a job. It’s the change to shape the future of fintech. ### At FIS, we offer you A voice in the future of fintech. Always-on learning and development. Collaborative work environment. Opportunities to give back. Competitive salary and benefits. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass ## At a glance - Posted by the employer: Oct 10, 2026 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 12, 2026 - Listed for: 2 days - Location: Pune, Mahārāshtra, India +1 more - Employment type: Full-time[Apply on Fidelity National Information (FIS)’s careers site →](https://careers.fisglobal.com/us/en/job/FIGLUSJR0310194EXTERNAL/Financial-Services-Account-Associate-II-International-calling-and-Transfer-agency) ## More jobs at Fidelity National Information (FIS) ### [AP Analyst Lead](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/fb452a275d8fb2e28bde/) Jacksonville, FL, United States of America ### [Account Manager Lead – Supply Chain Finance (Corporates)](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/ba82c6e2c61a296a5264/) London, United Kingdom ### [Account Manager, Treasury (DACH)](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/771e1a3150c2c34bcb01/) Germany ### [Analyst Senior, Financial Planning & Analysis (Invoice Billing)](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/3115bb4f978a06804c5a/) I Park, Udyog Vihar, Phase -IV, Gurugram-, Haryāna, India ### [Auditor I, FIS University Program](https://jobs.opennash.com/companies/fidelity-national-information-fis/jobs/018b81a699281dc635cc/) Jacksonville, FL, United States of America ## Similar jobs at other companies ### [Senior Account Executive 1- Financial Services](https://jobs.opennash.com/companies/equinix/jobs/60fe7ae2760d99bed44e/) Equinix · Paris, France ### [Account Executive - Financial Services Industry](https://jobs.opennash.com/companies/microsoft/jobs/bd50ad21ca191a58c3d9/) Microsoft · Japan, Tokyo-to, Tokyo ### [Senior Account Executive 1 Financial Services Paris France](https://jobs.opennash.com/companies/equinix/jobs/196d162882e0b35b424e/) Equinix ### [Strategic Account Technology Strategist - Financial Services - Full-time LOA backfill](https://jobs.opennash.com/companies/microsoft/jobs/653702897720c22e6637/) Microsoft · Canada, Ontario, Greater Toronto ### [Hostess at Waldorf Astoria Dubai International Financial Centre](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/0d930a11abb453118e52/) Hilton Worldwide Holdings · Dubai, United Arab Emirates OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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