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FedEx

# Agent Support aux Opérations

Design 

Listed on FedEx’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
[Apply on FedEx’s careers site →](https://careers.fedex.com/agent-support-aux-op%C3%A9rations/job/3637C3B15B498D9C7913E81512D8D742)

[OpenNash Jobs](https://jobs.opennash.com/) / [FedEx](https://jobs.opennash.com/companies/fedex/) / Agent Support aux Opérations

## Job description

Rejoignez notre équipe d’Agents de Support aux Opérations Qui sommes-nous? FedEx est la plus grande entreprise de transport express au monde, reliant plus de 220 pays et territoires. Chaque jour, nous mettons tout en œuvre pour livrer le colis le plus important de nos clients. Nos 530 000 collaborateurs à travers le monde savent que leur travail quotidien est essentiel pour offrir une expérience exceptionnelle à nos clients.

Aussi diversifiés que les pays et territoires que nous desservons, nous sommes passionnés par notre métier et fiers de ce que nous accomplissons. Notre présence mondiale est immense, tout comme nos ambitions. Rejoignez-nous et écrivons ensemble le prochain chapitre de notre histoire. Vos missions Veiller à ce que les envois urgents de nos clients arrivent à destination dans les délais impartis. Répondre aux appels entrants des clients concernant les demandes d’enlèvement et les questions relatives aux livraisons.

Contrôler et analyser les enlèvements ou livraisons non réalisés lorsque cela est nécessaire, puis prioriser et replanifier les expéditions pour assurer leur livraison dès le lendemain. Saisir et mettre à jour les informations dans notre système interne de suivi des expéditions. Assurer une communication claire et efficace avec votre équipe, votre manager et les autres agences opérationnelles. Respecter les processus, procédures, contrôles internes et exigences réglementaires de FedEx.

Votre profil Vous possédez de bonnes capacités de communication et un excellent sens du relationnel. Vous êtes capable de travailler dans un environnement dynamique soumis à des délais stricts. Vous savez gérer efficacement votre temps et vos priorités avec rigueur. Vous accordez une attention particulière aux détails et à la qualité de votre travail. Ce que nous vous offrons Une rémunération attractive. Une formation dès votre intégration ainsi que des opportunités d’apprentissage sur le terrain.

De nombreuses ressources pour développer vos compétences et vos connaissances. Un programme d’aide à la formation ( applicable aux salariés FedEx disposant d’un contrat permanent). Un programme d’assistance aux collaborateurs et à leur famille lors de situations personnelles difficiles. Des tarifs préférentiels sur les expéditions FedEx. De réelles opportunités d’évolution professionnelle. La possibilité de rejoindre l’une des entreprises les plus admirées et les plus reconnues au monde, année après année.

Apportez vos idées, votre personnalité et vos ambitions à notre communauté internationale. Soyez fier(e) de votre environnement de travail.

### Choisissez votre parcours professionnel

nous sommes prêts à investir dans votre développement. Rejoignez FedEx.

### Lundi

05h30 - 13h24 | 00h30 Mardi: 05h30 - 13h24 | 00h30 Mercredi: 05h30 - 13h24 | 00h30 Jeudi: 05h30 - 13h24 | 00h30 Vendredi: 05h30 - 13h24 | 00h30 Samedi: Repos Dimanche: Repos FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine.

Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity.

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people.

Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s.

While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Equity, Opportunity & Diversity (EO&D) Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are.

We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations.

We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days[Apply on FedEx’s careers site →](https://careers.fedex.com/agent-support-aux-op%C3%A9rations/job/3637C3B15B498D9C7913E81512D8D742)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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