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FedEx

# Service Assurance Agent-1

Listed on FedEx’s official careers site. Listed as of November 3, 2026. Check that it is still open and apply there.
[Apply on FedEx’s careers site →](https://careers.fedex.com/service-assurance-agent-1/job/P25-353460-2)

[OpenNash Jobs](https://jobs.opennash.com/) / [FedEx](https://jobs.opennash.com/companies/fedex/) / Service Assurance Agent-1

## Job description

Focuses on root cause analysis to improve service, provides feedback to management, offers solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Performs other duties as assigned. High school diploma/GED Eighteen (18) months FedEx experience.

Ability to complete all basic and re currency training. Knowledge of FedEx operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including word processing, spreadsheets, databases and graphics.

### Preferred Qualifications

Pay Transparency: Pay: Additional Details: For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

### Applicants have rights under Federal Employment Laws

Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA)

### Employee Polygraph Protection Act E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice ( bilingual) Right to Work Notice ( English) / ( Spanish)

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 27, 2026
- Last checked: Nov 3, 2026
- Listed for: 7 days[Apply on FedEx’s careers site →](https://careers.fedex.com/service-assurance-agent-1/job/P25-353460-2)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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