[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Experian · North Sydney, Australia # Account Manager- Client Success North Sydney, Australia Full-time Manager or lead Sales Listed on Experian’s official careers site. Posted November 1, 2026. Check that it is still open and apply there. [Apply on Experian’s careers site →](https://jobs.smartrecruiters.com/Experian/744000158986119-account-manager-client-success) [OpenNash Jobs](https://jobs.opennash.com/) / [Experian](https://jobs.opennash.com/companies/experian/) / Account Manager- Client Success ## Job description As an Account Manager, you'll be at the centre of driving client success, retention, and growth across your portfolio. You'll take full ownership of the post‑sale relationship, partnering with clients to ensure they unlock real, measurable outcomes through Experian's solutions. You think commercially, sell solutions with confidence, and Experience digging into prospects' pain points and validating the issues they're facing with senior partners will set you up to succeed. Every day, you'll look ahead—spotting new growth opportunities, showcasing Experian's value in compelling ways, and building a pipeline. You'll work with the Business Development team to progress high‑quality opportunities and keep momentum high across your accounts. What You'll Bring to Experian Exceptional relationship‑building skills, helping you connect with clients quickly and collaborate with Sales, Product, Delivery and Data Ops. Sharp time‑management and prioritisation, juggling proactive engagement, renewals and issue resolution with confidence. Commercial instincts that cut through, helping you spot upsell and cross‑sell opportunities and understand the value they create for clients. A meticulous eye for detail across reporting, forecasting, renewals and day‑to‑day client communication. Clear, compelling communication — whether writing, presenting or engaging directly with senior team members. Influencing skills that inspire action, both with client execs and our teams. A results‑driven mindset, bringing urgency and ownership to renewals, risks and client outcomes. Microsoft Office capability, especially in Excel and PowerPoint. A proactive, self‑driven approach, while still being a contributor to a high‑performing Client Success team. ## Qualifications Work that matters - What you'll be doing Manage and strengthen client relationships across a defined portfolio to drive retention and renewal outcomes. Generate new sales opportunities through proactive outbound engagement and timely inbound followup via calls and emails. Deeply understand customer needs and requirements to ensure solutions delivered align with client objectives. Collaborate with Solutioning, Product, Delivery and Data teams to support effective solution design and implementation. Research accounts, map key stakeholders, and proactively build and maintain relationships at multiple levels. Partner with Sales Directors to build pipeline and identify upsell and crosssell opportunities. Escalate client issues early and appropriately to ensure fast and effective resolution. Respond promptly to all internal and external queries to support an excellent client experience. More ### About You You're early in your sales career — anywhere from zero to two years in — and hungry to grow. You're naturally curious, commercially minded, and motivated by uncovering opportunities and helping clients succeed. You build rapport quickly, communicate with confidence, and take a consultative, relationship‑first approach to every conversation. You're comfortable navigating fast‑moving environments, switching gears when needed, and keeping multiple priorities on track without losing momentum. ### Benefits/Perks Novated Leasing & Salary Packaging Great compensation package and bonus / commission plan Core benefits including Experian shares discount and wellness program Flexible work environment, hybrid model Flexible time off including volunteer time off, personal leaves and paid holidays 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave ## At a glance - Posted by the employer: Nov 1, 2026 - First seen by OpenNash: Nov 2, 2026 - Last checked: Nov 9, 2026 - Listed for: 8 days - Location: North Sydney, Australia - Employment type: Full-time[Apply on Experian’s careers site →](https://jobs.smartrecruiters.com/Experian/744000158986119-account-manager-client-success) ## Hiring at Experian - Open jobs: 386 - New in the last 7 days: After two weekly collections - Tracked since: Oct 12, 2026 [All Experian jobs](https://jobs.opennash.com/companies/experian/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Experian ### [Analista de Planejamento Comercial Senior - Sales Ops](https://jobs.opennash.com/companies/experian/jobs/5fc5ae2e479299bf0575/) São Paulo, Brazil ### [Analista de Prospeccao de Vendas II - Inside Sales](https://jobs.opennash.com/companies/experian/jobs/4bbaec38238b250482ba/) São Paulo, Brazil ### [Business Development Representative](https://jobs.opennash.com/companies/experian/jobs/9f24aecae94248297956/) Heredia, Costa Rica ### [Commercial Account Director - Hybrid](https://jobs.opennash.com/companies/experian/jobs/c8663fe057d846511536/) North Sydney, NSW, Australia ### [Commercial Business development - BizDev IV](https://jobs.opennash.com/companies/experian/jobs/8ca7ec8ce3e24e65bd0b/) São Paulo, Brazil ## Similar jobs at other companies ### [Customer Success Account Management](https://jobs.opennash.com/companies/microsoft/jobs/968dc3344ecd103de2e5/) Microsoft · Finland, Uusimaa, Espoo ### [Customer Success Account Management](https://jobs.opennash.com/companies/microsoft/jobs/1d24888bf914b846263a/) Microsoft · Romania, Bucharest ### [Technical Customer Success Manager - Account Management Services](https://jobs.opennash.com/companies/dell-technologies/jobs/860adb4ca5c1c37982b2/) Dell Technologies · Osaka, Japan ### [Customer Success Technical Leader (Technical Account Manager: Splunk)](https://jobs.opennash.com/companies/cisco-systems/jobs/9aa89222e06f297f8704/) Cisco Systems · Minato, Tokyo, Japan ### [Customer Success Account Manager](https://jobs.opennash.com/companies/adobe/jobs/2495f7494b2fcb01c6c4/) Adobe · Remote India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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